Executive Export Customer Service
2 days ago
MSC Mediterranean Shipping Company is a global business engaged in the shipping sector. Present in 155 countries, MSC facilitates international trade between the world's major economies, and among emerging markets across all continents. Headquartered in Geneva, Switzerland, since 1978, MSC is a privately-owned organization driven by the Aponte family. Today, we continue to focus on caring for customers, employees and the environment.
From a one-vessel operation to a globally respected business we have an unfaltering commitment to people that have passion, creativity and willing to make a change. Do you recognize yourself? Then come work with us and be part of MSC's family.
Job Responsibilities
- Plan shipping schedules and give details to customers when needed.
- If there are delays or route changes, work with the Transshipment desk to find the next available option and update customers.
- Share an 8-week vessel plan with VIP customers, including departure and arrival times up to the final port.
- Give transshipment details to customers on request.
- Keep records of important shipments from start to finish, and report any delays to the local agent.
- Inform global offices about reasons for delays in important shipments.
- Provide required AMS/ACI documents before vessel departure and at transshipment.
- Send updates to trade clients about changes in services.
- Create or update shipper/consignee codes when needed.
- Tell clients about issues like damaged goods, partial loads, or wrongly placed cargo.
KSA & Skill Requirement:
- Shipping knowledge is a must
- Writing and speaking skills and creative skills and multitasking
- Perform under pressure.
- Handle typical customers efficiently.
- Work as per global deadlines.
Experience & Qualification:
- Graduation preferably Master's
- 2-3 years of relevant experience with shipping background.
How to Apply:
Interested candidates are invited to submit their resume via LinkedIn Job Post. Please include
"Executive Export Customer Service & Documentation"
in the subject line of your email. We thank all applicants for their interest, but only those selected for an interview will be contacted.
Deadline to Apply:
31st August 2025
Please be aware that submitting your resume or application for the "
Executive Export Customer Service & Documentation"
position at
MSC Mediterranean Shipping Company
does not guarantee an interview or employment. All applications will be reviewed, but only candidates who meet the specific qualifications and experience requirements will be contacted for further consideration in the selection process.
Due to the high volume of applications, we regret that we may not be able to respond to each applicant individually. If you do not hear from us within
two weeks
of your application, please assume that your application has not been selected for further consideration. We appreciate your understanding and wish you success in your job search.
MSC Mediterranean Shipping Company
is an equal opportunity employer and values diversity. We encourage applications from all qualified individuals regardless of race, ethnicity, gender, disability, or age.
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