Sales and Service Engineer
2 weeks ago
Key Responsibilities:
- Promote and sell laboratory instruments and solutions to academic, industrial, clinical, and research laboratories.
- Identify new business opportunities through market research and customer visits.
- Conduct product presentations, demonstrations, and training sessions for clients.
- Achieve monthly/quarterly/annual sales targets.
- Prepare and follow up on quotations and sales proposals.
- Maintain CRM data and provide regular sales forecasts and reports.
- Install, calibrate, and validate laboratory instruments at customer sites.
- Provide technical support, troubleshooting, and repairs on-site or remotely.
- Perform preventive and corrective maintenance.
- Provide timely service reports & documentation and train customers on operation along with basic maintenance of instruments.
- Coordinate with the principal/manufacturer for technical issues, spare parts, and escalations.
Skills and Competencies:
- Knowledge of laboratory equipment such spectrophotometers, Chemiluminescent Analyzer, Hematology Analyzer, centrifuges, pH meters, HPLC, GC is a must
- Strong communication and interpersonal skills.
Required Qualifications:
- Bachelor's degree in Engineering (Electronics, Instrumentation, Biomedical)
Experience:
- 1–2 years of experience in sales or service of scientific/lab instruments
Job Type: Full-time
Work Location: In person
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