Client Relationship Manager

13 hours ago

Karachi, Sindh, Pakistan Human Capital HR Solutions Full time 104,000 - 130,878 per year

Key Responsibilities:

  • Serve as the main point of contact for assigned clients.
  • Develop and maintain strong client relationships to ensure satisfaction and loyalty.
  • Understand client needs and provide tailored solutions.
  • Coordinate with internal teams to deliver quality service.
  • Resolve client concerns promptly and effectively.
  • Identify opportunities for upselling or cross-selling services.
  • Prepare reports on client feedback and business performance.

Requirements:

  • Bachelor's degree in Business, Marketing, or related field.
  • Proven experience in client management or customer-facing roles.
  • Excellent communication, negotiation, and problem-solving skills.
  • Ability to manage multiple accounts and work under pressure.
  • Proficiency in MS Office/CRM tools.

Job Type: Full-time

Work Location: On the road

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