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Ecommerce Manager
2 weeks ago
Responsibilities:
- Lead and manage all e-commerce operations, including website, OMS, and omnichannel integrations.
- Oversee product listings, pricing, promotions, and marketplace campaigns to drive sales.
- Manage logistics, courier partners, inventory flow, and last-mile delivery coordination.
- Supervise customer support to ensure high service quality and customer satisfaction.
- Collaborate with sales, marketing, and product teams to align e-commerce strategies with overall business goals.
- Monitor analytics and performance metrics, providing regular reports and insights to optimize operations.
- Stay updated on industry trends and implement best practices to ensure competitiveness.
Requirements:
- Bachelor's degree in Business, Marketing, E-Commerce, or related field.
- 5+ years of proven experience
managing e-commerce operations, preferably in an online marketplace. - Strong knowledge of Shopify (or similar platforms), OMS, and omnichannel systems.
- Experience in logistics, inventory management, and digital campaign execution.
- Excellent leadership, problem-solving, and communication skills.
- Data-driven mindset with proficiency in analytics and reporting tools.
