Senior IT

1 week ago

Islamabad GMarkaz, Pakistan ideavillage(pvt.)Ltd Full time 70,000 - 80,000 per year

We are looking proven expertise in network and system administration within a BPO or call center environment. The ideal candidate will be responsible for managing IT infrastructure, ensuring stable connectivity, troubleshooting system issues, and supporting a team of 30–40 users to maintain seamless operations

About Us

Lumina Technologies (Private) Limited is a leading BPO and call center services provider, delivering high-quality lead generation and customer service solutions across the USA and Canada.

We are registered with SECP, FBR, PTA, PSEB, and EOBI and hold a valid call center license from the Pakistan Software Export Board. Our commitment to excellence has made us a trusted partner for businesses seeking top-notch outsourcing solutions.

Key Responsibilities

  • Network Support: Ensure uninterrupted and reliable internet connectivity for voice calling (with and without VPN).

  • Server Configuration: Set up and manage servers for user monitoring and internet browsing management.

  • Internet Management: Handle ISP coordination (Nayatel, Multinet, PTCL) for smooth network operations.

  • Technical Support: Provide first-line technical assistance to users for hardware, software, and network-related issues.

  • System Maintenance: Install, configure, and maintain computer systems, servers, and network devices.

  • Hardware Support: Diagnose and resolve issues related to RAM, SSD, power supplies, and other system components.

  • Troubleshooting: Identify, analyze, and resolve technical problems to minimize downtime.

  • Inventory Management: Maintain and track IT equipment inventory.

  • Assigned Tasks: Execute additional IT-related duties as directed by management.

Requirements

  • Experience: Minimum 2–5 years of BPO / Call Center network management experience.

  • Technical Skills:

o Server configuration & user monitoring

o VPN setup & management

o Network troubleshooting

  • Education: Minimum Bachelor's degree in Information Technology

  • Preference: Prior experience in a call center or BPO environment is highly desirable.

Benefits We Offer

  • Competitive Salary: Rs. 70,000 – Rs. 80,000

  • EOBI Coverage

  • Travel Allowance

  • Paid Leaves

  • Performance-Based Bonuses

  • Career Growth Opportunities

Location : G-8, Islamabad

Job Type : Full-Time, Onsite

Shift Timing : 08:00 PM – 05:00 AM

Salary Range : Rs. 70,000 – Rs. 80,000

Industry : Call Center

Total Users Managed : 30–40

Shortlisted candidates will be contacted for an initial screening followed by an interview.

How to Apply

If you meet the above criteria and are ready to advance your career, send your updated CV to:

Job Type: Full-time

Pay: Rs70, Rs80,000.00 per month

Ability to commute/relocate:

  • Islamabad G-8/Markaz: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Network Administrator-Call Center: 3 years (Required)

Location:

  • Islamabad G-8/Markaz (Required)

Work Location: In person

  • Senior

    2 weeks ago

    Islamabad, Islamabad, Pakistan NESL IT Full time

    NESL IT is seeking a Senior Email Marketing Specialist who can elevate our digital communication strategy beyond basic outreach to deliver impactful customer journeys. This is an exceptional opportunity for a professional with over 7 years of hands-on experience in B2B and B2C email marketing, who is passionate about driving measurable engagement and...

  • Senior Full-Stack Developer

    3 weeks ago

    Islamabad, Islamabad, Pakistan IT Pixelz Full time

    Senior Full-Stack Developer (Angular + Python/Django) | On-site IslamabadSenior Full-Stack Developer (Angular + Python/Django) | On-site IslamabadLocation: Bahria Town Phase 7, Islamabad (On-site, Evening/Night Shift 5 PM – 2 AM)Employment Type: Full-timeAbout the RoleCompany: IT PixelzLocation: Bahria Town Phase 7, Islamabad (On-site, Evening/Night Shift...

  • Senior Licensing Advisor

    5 days ago

    Islamabad, Islamabad, Pakistan Zones IT Solutions Full time

    Join to apply for the Senior Licensing Advisor role at Zones IT Solutions4 days ago Be among the first 25 applicantsJoin to apply for the Senior Licensing Advisor role at Zones IT SolutionsDescriptionCompany Overview:When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating...

  • Senior Microsoft Consultant

    1 week ago

    Islamabad, Islamabad, Pakistan Zones IT Solutions Full time

    Join to apply for the Senior Microsoft Consultant role at Zones IT Solutions4 days ago Be among the first 25 applicantsJoin to apply for the Senior Microsoft Consultant role at Zones IT SolutionsGet AI-powered advice on this job and more exclusive features.DescriptionCompany Overview:When it comes to IT solution providers, there are a lot of choices. But...

  • Senior B2b Sales Specialist

    3 weeks ago

    Islamabad, Islamabad, Pakistan NESL IT Full time

    NESL IT is actively seeking a seasoned Senior B2B Sales Specialist to spearhead strategic outreach, lead generation, and partnership development efforts. This high-impact role is ideal for a sales professional with a proven track record of successfully building corporate relationships, understanding client business challenges, and closing complex deals.The...

  • Senior Billing Coordinator

    2 weeks ago

    Islamabad, Islamabad, Pakistan Zones IT Solutions Full time

    DescriptionCompany Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones – First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to...

  • Senior Network Engineer

    1 week ago

    Islamabad, Islamabad, Pakistan Grab IT Solutions Full time $90,000 - $120,000 per year

    We're Hiring: Senior Network Engineers (3–5 Positions) Location: Grab IT Solutions, Business District, Phase 8, Islamabad Job Type: Onsite Salary Package: NegotiableKey Responsibilities:Deploy, configure, and troubleshoot wireless Access Points (APs) using Ekahau and vendor-specific platforms.Perform wireless coverage analysis and resolve Wi-Fi...

  • Secretary to Senior Manager

    1 week ago

    Islamabad, Islamabad, Pakistan Faj IT Solutions Full time 420,000 - 780,000 per year

    We are looking for a highly organized, proactive, and detail-oriented Secretary toSenior Manager to provide high-level administrative support to senior executives. The ideal candidate will manage schedules, handle confidential information, coordinate meetings, and ensure seamless communication between the executive office and internal/external...

  • Senior Microsoft Consultant

    1 week ago

    Islamabad, Islamabad, Pakistan Zones IT Solutions Full time $90,000 - $120,000 per year

    DescriptionCompany Overview:When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones – First Choice for IT.TMZones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to...

  • Senior Full-Stack Developer

    1 week ago

    Islamabad, Islamabad, Pakistan IT Pixelz Full time 900,000 - 1,200,000 per year

    Company:IT PixelzLocation:Bahria Town Phase 7, Islamabad (On-site, Evening/Night Shift 5 PM – 2 AM)Employment Type:Full-timeAbout the RoleWe are looking for ahighly skilled Senior Full-Stack Developerwith5+ years of professional experiencebuilding production-grade web applications usingAngular (front-end)andPython/Django (back-end).You will be responsible...