Travel Sales Coordinator

2 weeks ago

Islamabad Dha PhaseIi, Pakistan Flight Way Full time 360,000 - 720,000 per year

Location: Giga Mall Office, Islamabad Type: Full-Time

About the Role

Flight Way is seeking a highly organized and driven Travel Sales Coordinator to manage our front-line client communication and sales workflow. This role is crucial for ensuring every client inquiry is completely managed from start to finish.

Key Responsibilities

  • Query Management (Multi-Platform): Handle all incoming client queries (calls, WhatsApp, CRM portal, and online chats) professionally.
  • CRM Handling: Log, track, and update all client interactions meticulously within the company's CRM system.
  • Sales Cycle Management: Ensure every assigned query is followed up on and moved to a conclusive end (sale or non-sale), maintaining a complete sales funnel record.
  • Sales Coordination: Work closely with the closing team to provide qualified information and support necessary to convert the query into a sale.
  • Administrative Support: Maintain client files and manage documentation related to inquiries.

Compensation & Work Hours

  • Starting Salary: PKR 30,000 per month (Fixed) during the 3-month probationary period.
  • Incentives: Performance-based incentives will be provided on every successful query converted into a sale.
  • Working Hours: 9:30 AM to 6:00 PM (Monday – Saturday).

Required Skills

  • Proven experience in customer service, call centers, or CRM management.
  • Exceptional communication skills (written and verbal).
  • Strong organizational skills and attention to detail.

Job Types: Full-time, Fresher

Pay: From Rs30,000.00 per month

Application Question(s):

  • Our office is located at Giga Mall, Islamabad, and we do not provide company transport or accommodation. Are you able to reliably commute to this location for the 9:30 AM to 6:00 PM shift (Monday to Saturday)? Additionally, do you have experience working with a CRM system to ensure every client query is followed up on and closed conclusively (sold or unsold)

Work Location: In person

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