Female Trainer BPO

5 days ago

Rawalpindi Satellite Town, Pakistan AKY Services Pvt. Ltd Full time 500,000 - 1,200,000 per year

Join Leads Expert BPO as a Call Center Training Executive

Location: Rawalpindi / Islamabad

Shift: Night Shift (Monday – Friday)

Salary: PKR 50,000 (Fixed) — higher based on experience

Why This Role Matters

At Leads Expert BPO, our success begins with strong communication, confidence, and skill and none of that happens without exceptional training. Behind every high-performing agent is a dedicated trainer who develops talent, inspires growth, and drives consistent results. That's where you come in.

We're hiring a passionate and dynamic Call Center Training Executive (Female) to train new recruits, mentor existing teams, and elevate overall performance. If you have the ability to lead, teach, and motivate, this role gives you the platform to make a meaningful impact.

Key Responsibilities

  • Conduct interactive, effective training sessions for new and current agents.
  • Build communication, sales, and compliance skills through structured programs.
  • Monitor agent performance after training and provide continuous coaching.
  • Prepare training materials, activities, and roleplays that boost learning outcomes.
  • Work closely with QA and Team Leads to identify performance gaps and address them.
  • Deliver sessions with confidence, clarity, and high energy.

Requirements

  • Minimum 6 months of experience as a Call Center Trainer.
  • Strong spoken and written English communication skills.
  • Solid understanding of sales techniques, customer handling, and compliance.
  • Ability to motivate, coach, and guide teams effectively.
  • Creative, proactive, and enthusiastic about training delivery.

What We Offer

  • Fixed Salary: PKR 50,000 (or higher depending on experience).
  • A platform to shape and grow future high-performing agents.
  • Opportunities for professional development and leadership growth.
  • Supportive, energetic, and collaborative work environment.

How to Apply

HR Contact:

At Leads Expert BPO, you don't just train people—you create success stories.

Join us and turn potential into performance.

Job Type: Full-time

Pay: Rs50, Rs60,000.00 per month

Education:

  • Intermediate (Required)

Experience:

  • Call Center : 1 year (Preferred)

Location:

  • Rawalpindi Satellite Town (Preferred)

Work Location: In person

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