Operations Officer

*Starting Date:*
ASAP

*Contract type:*
Full-time and open-ended

*Salary:*
Pakistan PKR 3,102,120 commensurate with skills and experience

*Location:*
Lahore

*Application closing date:*

About The Job
The Operations Officer will play pivotal role in driving continuous improvements in our travel, procurement and office-related processes in Pakistan.

*The Challenge*
Looking ahead to 2030, we are targeting reducing GHG emissions from cotton production by half, big cuts in synthetic pesticide use, improve soil health across our network, improve farm income and support women's empowerment among farmers and farm workers.

*Areas that play to your strengths
Responsibilities
We are seeking a motivated
Operations Officer
to join our
Finance and Services
Team
.*
In this role, you will be responsible for:

• Supporting the establishment of local partnerships with hotels, transport companies, insurances, meeting venues, caterers, etc. to facilitate team members' travel and events organizing.
• Supporting the organization of stakeholders' events in Pakistan (booking and contracting venues, catering, event management services, etc.)
• Providing support to Pakistan team members in booking travel (hotels, flights, etc.) and make arrangements for international staff members to Pakistan (coordinating visa support, accommodation and local transportation).
• Ensuring that the Lahore office is fit for purpose: safe, well stocked and clean.
• Maintain an up-to-date inventory of office equipment, low-value and IT assets, in liaison with the IT Officer.
• Support local procurement queries to ensure that they adhere to organisational policies and processes.
• Work collaboratively with line managers to set clear, outcome-based objectives that align with function-wide and organizational goals.
• Take ownership of agreed objectives, ensuring alignment with team priorities and performance expectations.

We Are Looking For Someone Who Has

• Take ownership of agreed objectives, ensuring alignment with team priorities and performance expectations.
• Bachelor's degree, or equivalent higher education qualification, in a relevant field. Master's degree would be preferred
• At least 3 - 5 years' experience in a similar role, in a multicultural environment.
• Process Improvement: Identifies gaps and implements solutions that enhance performance.
• Stakeholder Management: Builds strategic relationships to drive impact.
• Ability to work independently and to take initiative
• Demonstrated ability to learn new things and apply existing skills and knowledge to new contexts
• Excellent organizational skills, capacity to multi-task and handle a set of different priorities
• Excellent attention to details
• Negotiation Management.
• Solid working knowledge of Microsoft 365 package (Outlook, Word, Excel, SharePoint) or evidence of picking up IT programmes and systems quickly
• Proficient English (written and verbal): Better Cotton's language of operation is English.
• Additionally, Urdu preferred for working with stakeholders.

What We Offer

• Competitive salary
• Hybrid working – Two to three days/week in the office
• The opportunity to work from anywhere in the world for up to one month per year
• Flexible working, with core hours from 10 am to 4 pm local time
• Continuous learning and development
• Pension scheme EOBI
• 25 days paid annual leave, plus 9 Public Holidays
• Enhanced parental benefits
• A warm, positive working environment where everyone is valued
• The opportunity to make your mark and make a difference.

*Working arrangements*
The position is full-time (40 hours per week) and will be based in Lahore. Better Cotton offers flexible working, with core hours being 10 am – 4 pm.

*Apply now
Send us your CV (2 pages maximum) and a brief cover letter (1-page maximum) by or before
*
via this link.

In your cover letter, please include an explanation of why your experience is specifically relevant to this role at Better Cotton. We want to see your personal style – what makes you tick and why you think your next opportunity is here with us.

*Our hiring process
Initial Screening*
Applicant screening is a crucial step in our recruitment process. This stage may involve a brief phone interview or video call to evaluate your suitability for the position. During this screening, we review resumes and cover letters, and may conduct initial background checks to narrow down the pool of applicant. Internal candidates are encouraged to inform their line manager about their application to promote transparency and help facilitate a smooth transition if selected.

Interviews
If you successfully pass the initial screening, you will be invited for interviews. The interview process at Better Cotton may include one or more rounds of interviews with various stakeholders, such as the hiring manager, team members, and potentially senior management. As an internal candidate, you may have discussions regarding your current responsibilities and how they will transition to the new position.

Assessment And Testing
Depending on the role, you might be required to complete assessments, technical tests, or skills evaluations to gauge your competency and suitability for the position. Internal candidates may have the option to demonstrate their existing skills through current job performance or past project outcomes.

Reference Checks
Once you progress further in the process, reference checks are conducted to validate your work history, skills, and qualifications, and for some roles, your education and criminal history. Internal candidates may be asked for references from current or previous supervisors within Better Cotton to provide insights into their performance and capabilities.

Offer Stage
After completing interviews, assessments, and reference checks, the hiring team evaluates your performance and fit for the role. If you are selected and your references are relevant and satisfactory, you will receive a formal job offer letter outlining the terms of employment, compensation, benefits, and any other relevant details. For internal candidates, the offer process may include a discussion about how your transition to the new role will be managed and any support needed for a smooth handover.

About Better Cotton
Better Cotton is a global not-for-profit organisation supporting the production of more equitable and sustainable cotton at farm level. We exist to catalyse the cotton farming community with partners, governments and others to continuously drive positive impact by setting standards and facilitating the supply and demand of more sustainable cotton from farm to brand. In just 15 years we have aligned more than a fifth of the world's cotton with our standard and helped farmers and farming communities thrive. Join us in building a better, more sustainable future for cotton worldwide.

About Our Values
The post holder will be expected to operate in line with our workplace values which are:

• Trustworthy (including honest, transparent, credible)
• As having Integrity (including responsible, authentic)
• Positive (including problem-solving, pragmatic)
• Engaging (including adaptable, inclusive, holistic)
• Daring (including courageous, innovative, game-changing)

*Being you @ Better Cotton*
Better Cotton is committed to creating a diverse environment and is proud to be an equal opportunity employer with a strong commitment to good practice and transparency in the management of natural, human, and financial resources.

We have a zero-tolerance approach to any attitudes or behaviours that put children or adults at risk of harm. Safeguarding incidents are acts of serious misconduct and are grounds for disciplinary action, up to and including, dismissal and referral to relevant authorities for criminal prosecution. Therefore, all offers of employment are subject to satisfactory references and appropriate screening checks.