People & Culture Lead (Afternoon Shift) (Female Preferred)

2 weeks ago

Karachi, Sindh, Pakistan Minerva Research Solutions Full time 900,000 - 1,200,000 per year
Job Title: People & Culture Lead (Female Preferred)

Company: Minerva Research Solution
Location: Karachi, Pakistan (On-site)
Working Hours: 02:00 PM – 10:00 PM
Reports To: Head of Operations / Senior HR
Job Type: Full-Time

About Minerva Research Solution

Minerva Research Solution is a clinical research company committed to driving excellence in healthcare innovation. As we scale and strengthen our organizational culture, we are seeking a female People & Culture Lead to lead employee relations, foster a culture of growth, and implement impactful learning programs aligned with our mission.

Role Overview

This role focuses on culture-building, employee well-being, grievance management, and capability development across teams. The ideal candidate brings both empathy and structure, has prior experience in regulated environments (preferably healthcare or life sciences), and can be a culture custodian across departments.

Key Responsibilities Culture & Organizational Values

  • Cultivate a high-trust, inclusive, and learning-oriented culture.

  • Organize employee engagement initiatives tailored to clinical and support teams.

  • Ensure company values are reflected in team behaviors, rituals, and recognition practices.

Employee Relations & Grievance Handling

  • Act as a confidential point of contact for all grievance-related matters.

  • Resolve interpersonal or departmental issues with fairness, empathy, and discretion.

  • Coach team leads and managers on positive communication and people-first conflict resolution.

Learning & Development (L&D)

  • Design and execute structured L&D programs based on role-specific needs (e.g., compliance, communication, leadership).

  • Collaborate with QA and Ops teams to embed continuous learning into SOPs.

  • Onboard external trainers or create in-house sessions to upskill both research and support staff.

Talent Development & Training

  • Assess training needs through TNA, feedback loops, and performance data.

  • Introduce mentorship and growth planning strategies to improve team retention and productivity.

  • Develop an internal training calendar and manage training effectiveness reporting.

Qualifications

  • Bachelor's or Master's in HR, Organizational Psychology, or related field (Certification in L&D or OD is a plus).

  • 4–8 years of progressive HR experience, ideally in a regulated or clinical environment.

  • Strong interpersonal, facilitation, and communication skills.

  • High emotional intelligence with a proven ability to manage sensitive situations.

  • Familiarity with ISO compliance, audit-readiness, or regulated HR practices is a plus.

Benefits:
  • Competitive salary and performance-based bonuses.
  • Medical health insurance coverage.
  • Employees Old-age benefits coverage.
  • Professional learning and development support.
  • Generous vacation and paid time off.
  • Employee assistance programs for mental health.
  • Company-sponsored events and team-building activities.
  • Diverse, professional, and inclusive work environment.
  • Opportunities for career growth.
  • Cutting-edge technology and tools.
  • Family-friendly policies, including parental leave.
  • Commuter benefits or transportation assistance.
  • Social responsibility and community involvement programs.
Note:

We are specifically encouraging female professionals to apply for this role as part of our gender inclusivity goals and to foster a safe, approachable, and empathetic grievance-handling environment for our diverse team.

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