IT Support Level 1

2 days ago


Karachi, Sindh, Pakistan Octdaily Full time

Title: IT Support (Level 1)

Location: Karachi, Sindh (Onsite)

Timings: 6pm - 3am

Key Responsibilities:

  • Troubleshooting:
    Identify and resolve common technical problems with hardware, software, and networks.
  • First-Line Support:
    Answer calls, emails, and ticket submissions from users, providing initial assistance and guidance.
  • Issue Escalation:
    Recognize when issues are beyond their capabilities and escalate them to Level 2 or higher support teams.
  • Basic Technical Skills:
    Possess a foundation in computer hardware, software, and networking principles.
  • Communication:
    Communicate effectively with users, both verbally and in writing, to understand their problems and provide solutions.
  • Problem Solving:
    Think logically and analytically to identify the root cause of issues and implement solutions.
  • Accountability:
    Take ownership of assigned tasks and ensure timely resolution of issues.
  • Documentation:
    Maintain accurate records of issues, solutions, and user interactions.
  • Software/Hardware knowledge
    : Have a basic understanding of common software and hardware issues and solutions.
  • Password resets:
    Resetting passwords for users who have forgotten them.

  • IT Support Level 1

    2 days ago


    Karachi, Sindh, Pakistan Octdaily Full time

    Title: IT Support Associate (Level 1)Location: Karachi, Sindh (Onsite)Timings: 6pm - 3amKey Responsibilities:Troubleshooting: Identify and resolve common technical problems with hardware, software, and networks.First-Line Support: Answer calls, emails, and ticket submissions from users, providing initial assistance and guidance.Issue Escalation: Recognize...


  • Karachi, Sindh, Pakistan Cyber Internet Services (Pvt.) Limited Full time 60,000 - 120,000 per year

    Position: TAC Engineer Level-1Company: Cyber Internet Services (Pvt.) Limited (Cybernet)Location: Head Office, Karachi (Full-time | Onsite)Department: Managed ServicesAre you ready to elevate your career in a dynamic and innovative environment? Cybernet invites motivated individuals to join our Managed Services team as TAC Engineer Level-1 and contribute to...


  • Karachi, Sindh, Pakistan Level 3 BOS Full time 900,000 - 1,200,000 per year

    We are looking for an experienced and proactive Executive IT Support (Night Shift) to join our IT Department. The successful candidate will be responsible for providing technical assistance to end-users, resolving hardware, software, and network-related issues, and ensuring smooth and secure IT operations.Key Responsibilities:Provide technical support to...


  • Karachi, Sindh, Pakistan CATALYST IT Solutions(Pvt) Ltd. Full time

    Job Description - Software Quality Assurance (SQA) EngineerPosition:Mid-Level SQA EngineerLocation:Shahrah-e-Faisal, Karachi – On-siteCompany:Catalyst IT Solutions (Pvt.) Ltd.Experience:06 Months - 12 MonthsAbout UsCatalyst IT Solutions is a leading technology company specializing in fintech, trading automation, and enterprise software solutions. We...

  • Support Executive

    1 week ago


    Karachi, Sindh, Pakistan Mywater Full time 800,000 - 1,200,000 per year

    Job Title: Support Executive (Junior & Mid-Level)Location: Karachi OfficeJob Type: Full-timeExperience: 0–1 yearsJob Summary:We are looking for motivated and customer-focused Support Executives (Junior and Mid-Level) to join our team in Karachi. The ideal candidate will be responsible for providing technical and operational support to clients and internal...


  • Karachi, Sindh, Pakistan 1 Solution Consulting Full time

    Qualification: Bachelors in CS/IT/SE or related.We are hiring an DM/AM SAP PP/MM resource for support with at least 1 year of experience to support Production Planning and Materials Management operations. The role includes handling production orders, MRP, BOMs, procurement (PR/PO/GR), master data maintenance, and basic PP/MM configuration. The officer will...


  • Karachi, Sindh, Pakistan Bioniks Full time

    We are looking for IT Support ExecutiveRequirements and Responsibilities:Provide 1st level IT help desk SupportInstalling and Configuring computer systemsTroubleshoot hardware and software issuesRepairing and replacing equipment as necessarySetting up accounts for new userslogging and processing support callsLiaise with vendors and other IT personnel for...


  • Karachi, Sindh, Pakistan Amentum Full time

    Develop/Maintain standard operating procedures for procurement, stocking, accounting for, transferring, and turning in equipment and other supply items.  Justifies new or additional equipment.  Compiles budget forecasts for Company owned or leased equipment and supplies. Perform all duties related to procurement, storage, receiving, issuing, turn-in,...


  • Karachi, Sindh, Pakistan DM Clinical Research Full time 250,000 - 500,000 per year

    The IT Support Specialist I is to provide help to level one issue, as well as knowledge on technology to train staff.You will also be responsible for assisting and providing support for technical issues. DUTIES & RESPONSIBILITIESAssisting and providing support for technical issuesCollaborate with IT team, cross-functional teams and all DMCR departmentsWork...


  • Karachi, Sindh, Pakistan IT Consulting And Services (ITCS) Full time 600,000 - 800,000 per year

    We are hiring anIT Support Executivefor a full-time, onsite role in Islamabad, PakistanHands On Skills & ExperienceMust hold CompTIA certification or equivalent.Hardware and software installation, maintenance, and troubleshootingFor desktops, laptops, printers, scanners, projectorsNetwork setup and troubleshooting (LAN/Wi-Fi, routers, switches)Microsoft 365,...