Customer Success Executive

3 days ago

Rawalpindi, Punjab, Pakistan Veclar Technologies Full time 1,344,000 - 1,728,000 per year

Customer Success Executive

Company: Veclar Technologies (Pvt.) Ltd.

Location: Islamabad (On-site)

Shift: U.S. Night Shift (6:00 PM – 3:00 AM PKT)

Working Days: Monday to Friday

Pay Rate: PKR 16,000 per hour

Monthly Salary: 150k-180k

(Base pay is determined based on experience. Additional commission is paid in USD.)

About Veclar Technologies

Veclar Technologies (Pvt.) Ltd. is a fast-growing SaaS and CRM solutions provider, serving clients across the U.S. and Canada. We pride ourselves on a collaborative work culture, timely salaries, and performance-based growth.

We are seeking a Customer Success Executive to help build lasting relationships with clients, manage onboarding, and support our sales operations. This role involves proactive communication, client engagement, and ensuring a seamless customer experience.

Key Responsibilities

Build and maintain strong relationships with U.S.-based clients.

Conduct outreach and communicate with prospective clients via calls, emails, and CRM tools.

Schedule meetings and ensure consistent follow-ups with decision-makers.

Manage client accounts, handle inquiries, and support the onboarding process.

Keep accurate records in the CRM system and track communication history.

Collaborate with internal teams to improve customer satisfaction and retention.

Required Experience & Skills

Bachelor's degree (graduates preferred).

Minimum 1–3 years of experience in Customer Success, Business Development, or Client

Communication.

Excellent English communication skills (spoken and written).

Strong interpersonal, negotiation, and time management skills

Ability to manage multiple clients and prioritize effectively.

Familiarity with CRM tools and B2B client communication.

Preferred Skills

Experience working with SaaS or CRM platforms.

Prior exposure to international clients (U.S. or Canada).

Strong email and call communication etiquette.

Goal-oriented, self-driven, and comfortable working in a fast-paced environment.

What We Offer

Performance-based commissions (in USD).

Growh opportunities in client success and SaaS sales.

A positive, professional, and collaborative environment.

Exposure to international clients and advanced CRM tools.

To Apply

Contact:

HR Department – Veclar Technologies (Pvt.) Ltd.

Job Type: Full-time

Pay: Rs150, Rs180,000.00 per month

Work Location: In person

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