Client Success Associate

2 weeks ago

Rawalpindi, Punjab, Pakistan Value Engineering Full time 240,000 - 360,000 per year
  • Serve as the primary point of contact for assigned clients, ensuring timely and professional communication.
  • Understand client needs and business objectives to ensure product adoption and satisfaction.
  • Handle client queries, troubleshoot issues, and provide prompt resolutions to enhance the client experience.
  • Collaborate with internal departments (Engineering, Support, and Operations) to address client feedback and improve services.
  • Track key account metrics (e.g., client satisfaction scores, retention rates, product usage).
  • Prepare and present regular reports on client status, feedback, and improvement opportunities.
  • Participate in client on-boarding and training sessions to ensure smooth transitions and understanding of services.

Requirements

  • Bachelor's degree in Business, Marketing, Communications, or a related field.

  • Proven experience in Customer/client Success, Account Management, or similar client-facing role.

  • Excellent verbal and written communication skills in English.

  • Comfortable working in Australia Shift (2 AM to 11 AM) and US Shift (5 PM to 2 AM) to accommodate international clients.

  • Proficiency in CRM systems (e.g., Salesforce, HubSpot) and customer success tools.

  • Preference will be given to female candidates.

Benefits

  • Annual Leaves

  • Performance Bonuses

  • In-house Gym Facilities

  • Internal Training's

  • Career Growth Plan

Job Type: Full-time

Pay: Rs100, Rs120,000.00 per month

Ability to commute/relocate:

  • Rawalpindi: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • Are you willing to work in the night shift?
  • Why do you think you are a good fit for this job?

Work Location: In person

  • Generalist Associate

    2 weeks ago

    Rawalpindi, Punjab, Pakistan 7Vision Technologies Full time 600,000 - 1,200,000 per year

    Company Description7Vision Technologies is dedicated to developing dynamic apps and games that offer an outstanding user experience for all age groups. Utilizing the latest tools and techniques, we aim to create innovative and high-quality gaming concepts. Our commitment extends to achieving success while making a positive impact on our users. Join us and be...

  • Manager

    2 weeks ago

    Rawalpindi, Punjab, Pakistan Customer Success Full time 400,000 - 1,200,000 per year

    We are looking for a young, energetic, and client-focused Customer Success Manager to join our growing team in Islamabad and Lahore regions.. The ideal candidate should have up to 5 years of relevant experience in Telecom, IT, or Cybersecurity B2B sales, with a strong background in corporate account management and face-to-face client engagement. This...

  • Commission Sales Associate

    2 days ago

    Rawalpindi, Punjab, Pakistan AZ Telemarketing Full time 400,000 - 600,000 per year

    Company DescriptionFounded in October 2019 by a group of highly skilled and experienced individuals in Business Process Outsourcing (BPO), AZ Telemarketing has evolved into a leading digital marketing and business outsourcing company. With a skilled and progressive workforce, AZ Telemarketing provides cutting-edge business services and strategies that...

  • Customer Success Manager

    1 week ago

    Rawalpindi, Punjab, Pakistan 99 Technologies Full time 900,000 - 1,200,000 per year

    Job Post SummaryDate Posted: 12 September 2025Position: Customer Success Manager (Female)Company: 99 Technologies (Pvt.) Ltd.Job Type: Full-timeJob Description:99 Technologies (Pvt.) Ltd. is seeking a motivated and enthusiastic female Customer Success Manager to join our dynamic team. The ideal candidate will be passionate about building long-term client...

  • Customer Success Manager

    7 days ago

    Rawalpindi, Punjab, Pakistan Trillium Information Security Systems Full time 400,000 - 800,000 per year

    We're Hiring: Customer Success Manager – Islamabad & LahoreAre you passionate about building lasting client relationships and driving customer success?We're looking for an energetic, client-focused, and dynamic Customer Success Manager to join our growing team in the Islamabad and Lahore regionsIf you have a strong background in B2B sales, account...

  • Customer Success Executive

    4 days ago

    Rawalpindi, Punjab, Pakistan Veclar Technologies Full time 1,344,000 - 1,728,000 per year

    Customer Success Executive Company: Veclar Technologies (Pvt.) Ltd.Location: Islamabad (On-site)Shift: U.S. Night Shift (6:00 PM – 3:00 AM PKT)Working Days: Monday to FridayPay Rate: PKR 16,000 per hourMonthly Salary: 150k-180k(Base pay is determined based on experience. Additional commission is paid in USD.)About Veclar TechnologiesVeclar Technologies...

  • Business Development Associate

    4 days ago

    Rawalpindi, Punjab, Pakistan The7Marketing Full time 200,000 - 600,000 per year

    We're hiring a Business Development AssociateWe're looking for amotivated Business Development Associateto join our team.This role is a great opportunity forfresh graduateswho want to start their career in business development, sales, or client relations.Responsibilities:Identify and research new business opportunities and potential clients.Assist in...

  • Operations Associate

    2 days ago

    Rawalpindi, Punjab, Pakistan The Inventor Solutions Full time 384,000 - 480,000 per year

    Job Title: Operations Associate – Dental Billing (Fresh Graduates)Company: The Inventor SolutionsLocation: National Aerospace Science and Technology Park (NASTP), Old Airport, RawalpindiShift: Night Shift (7PM to 4AM)Employment Type: Full-TimeAbout Us:At The Inventor Solutions, we are a fast-growing dental billing company dedicated to providing exceptional...

  • Client Relationship Coordinator

    6 hours ago

    Rawalpindi, Punjab, Pakistan The Value Engineering Pakistan Full time 900,000 - 1,200,000 per year

    Serve as the primary point of contact for assigned clients, ensuring timely and professional communication. Understand client needs and business objectives to ensure product adoption and satisfaction. Handle client queries, troubleshoot issues, and provide prompt resolutions to enhance the client experience. Collaborate with internal departments...

  • Sales Associate

    2 weeks ago

    Rawalpindi, Punjab, Pakistan Hi Volts Guitar Shop Full time 300,000 - 600,000 per year

    We are looking for result driven and proactive Sales Associates who brings their spark and enthusiasm to work at Hi VoltsYou should contribute to an increase in online and in store sales and maintain our company-client relationships at a high standard.Timings : 12pm to 10pmRequirementsFast Learner and Self MotivatedExcellent Communication and negotiation...