Customer Service Representative

19 hours ago

Lahore, Punjab, Pakistan SwiftSupport Full time 200,000 - 600,000 per year

Hi there,

We're looking for an experienced Customer Service Representative (Email Support Executive)

Key responsibilities are:

  1. Email response to customers.
    Edesk and Shulex platforms

  2. Document each customer's question or problem as well as the resulting answer or solution.

  3. Develop customer service solutions.

  4. Maintain service level. Trustpilot

  5. Interact with the backend team for order processing or the address update.

  6. Contact courier companies on tracking issues.

  7. Contact customers for follow-up.

  8. Made pickups for the parcel collections

  9. Communicate with the Teammates for further information.

  10. Give a reply to customers as per the requirements (10 emails per hour).

  11. Fix shift

No targets & Sales

Monthly salary + fuel allowance

Interested candidates are encouraged to apply.

Freshers can also apply. Minimum Intermediate or A levels

  • Please send your CV to ''( . com)''

Location Garden town Lahore

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