Call Center Agent

3 days ago

Lahore Gulberg Colony, Pakistan Tech zone consultancy Full time 360,000 - 720,000 per year

Job Summary:

Travels Hook (Pvt) Ltd is urgently hiring experienced and energetic Call Center Agents to join our team. The selected candidates will handle inbound and outbound sales calls, primarily targeting US-based clients, to promote Umrah, Hajj, and travel-related packages.

Key Responsibilities:

  • Make outbound calls to potential clients in the US market.
  • Handle inbound inquiries and convert leads into confirmed bookings.
  • Provide accurate information regarding Umrah, Hajj, and travel packages.
  • Maintain daily call logs, follow-ups, and CRM records.
  • Meet or exceed monthly sales targets and KPIs.
  • Deliver excellent customer service and build long-term relationships.
  • Participate in daily meetings and performance discussions.

Requirements:

  • Minimum 1 year of call center or sales experience (travel industry preferred).
  • Excellent English communication and persuasive skills.
  • Ability to work in night shift (US hours).
  • Target-driven and self-motivated.
  • Basic computer and CRM knowledge.
  • Positive attitude and professional behavior.

Salary & Benefits:

  • Basic salary (negotiable based on experience).
  • Attractive commission and performance bonuses.
  • Training and growth opportunities.
  • Friendly and professional work environment.

Job Type: Full-time

Pay: Rs30, Rs60,000.00 per month

Work Location: In person

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