Zakat Support Officer

2 weeks ago

Karachi, Sindh, Pakistan The Citizens Foundation (TCF) Full time

JOB SUMMARY:

A significant portion of TCF's donations is received as zakat to support the education of deserving children across Pakistan. Beyond financial governance, it is essential that zakat reaches families who are eligible under Shariah guidance. TCF's Shariah Advisor has outlined a process to assess zakat eligibility and to obtain explicit authorization from families for TCF to collect and utilize zakat on their behalf. The Zakat Support Officer is responsible for ensuring that this process is implemented consistently and correctly across all TCF schools.

JOB RESPONSIBILITIES:

Mastery of Zakat Process:

  • Develop a complete understanding of all questions prescribed by the Shariah Advisor, including the intent, manner, and tone in which they must be asked.
  • Maintain clarity on common scenarios that arise when interacting with families.
  • Maintain a set of FAQs and guidance notes for field teams.

Field Observations and Support:

  • Visit schools across the TCF network to observe how the zakat assessment process is executed.
  • Identify any gaps or deviations and guide principals and staff on the correct application of the process.
  • Ensure on-ground teams are confident and well-prepared to conduct the prescribed interactions with families.

Training and Capacity Building:

  • Conduct training sessions for principals and other relevant staff on the zakat eligibility and authorization process.
  • Deliver annual refreshers and additional training when required.
  • Ensure consistent understanding and application of the zakat process across the organization.

Process Improvement and Feedback:

  • Identify shortcomings or areas for improvement in how the process is implemented.
  • Provide structured feedback for refinement of guidelines, training, or documentation.
  • Work with the Head of Projects & Planning and the Shariah Advisor's office to strengthen the process framework.

Stakeholder Engagement and Coordination:

  • Collaborate frequently with teams at the school, area, regional, and zonal levels.
  • Coordinate with participants from the finance function on matters connected to zakat implementation.
  • Engage with the Shariah Advisor and his staff when clarifications or directional inputs are required.
  • Travel across various parts of Pakistan to observe implementation and support school teams.

Perform any other tasks assigned to them.

REQUIRED SKILLS:

The ideal candidate will be a TCF principal, or a TCF teacher with several years of experience, who has completed an Alima course. Additional qualities include:

  • Strong capability in conducting trainings.
  • Clear, process-oriented thinking.
  • Ability to work effectively across multiple functions.
  • A personable, respectful, and coaching-oriented approach to supporting principals and staff.
  • Confidence in engaging with diverse stakeholders at different levels of the organization.
  • Willingness and ability to travel to schools across Pakistan as needed.

EDUCATION:

Bachelor's Degree.

EXPERIENCE:

Ideally with several years of experience, who has completed an Alima course.

Job Type: Full-time

Application Question(s):

  • What is your current salary?
  • What is your expected salary?

Work Location: In person

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