Trainee IT/Helpdesk Engineer

1 day ago

Islamabad, Islamabad, Pakistan HostBreak Full time

is a leading web hosting company with thousands of satisfied customers worldwide. Pakistan's most popular brands rely on our platform including Bonanza, Hamdard, Pearl Hotels, USAID, Riphah University, and a dozen other government and private corporations.

We have an immediate opening for a "Trainee IT/Helpdesk Engineer". This is a career-oriented position for computer geeks eager to learn exciting technologies in a fast-paced environment.

If you:-

  • Have BS or MS (CS/Computer Engineering/Telecom) Degree
  • Are eager to learn new technologies
  • Feel excited working on security and administration of Linux and/or Windows platforms and troubleshooting (web servers, email servers, cloud servers, exchange servers, DNS servers, firewalls, etc.)

Then we are looking for you Join our team and make an exciting career.

Job Summary:-

The individual who takes this position must possess good written and spoken communication, teamwork skills, and have the ability to learn new technical concepts quickly and efficiently.

Required Skills:-

  • Strong verbal and written English communication skills.
  • Aptitude toward Linux OS, technical troubleshooting, systems administration, and security.

Your training will include:-

  • Maintain Microsoft Windows Servers and Linux Servers.
  • Administer a hosting service.
  • Resolve and close technical support tickets and emails.
  • Maintain a high standard of support for the customer.
  • Phone technical support to users.
  • Maintain a positive attitude, and project a high level of professionalism.

Training Stipend:- 22, ,000

Starting Salary :- 40, ,000

Other benefits:- Office accommodation (optional), mobile phone, laptop, fuel allowance, yearly bonuses, exercise & gym, free food, and more.

Job Types: Full-time, Internship, Fresher

Contract length: 12 months

Pay: Rs40, Rs50,000.00 per month

Ability to commute/relocate:

  • Islamabad: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Have you used tools like SSH, cPanel, or WHM before?
  • On a scale of 1 to 10, rate your English written and spoken communication.
  • Are you willing to work in shifts, including weekends, if required?
  • How do you handle a customer complaint if you don't know the technical answer immediately?
  • Are you more comfortable working in Windows Server or Linux environments, and why?

Work Location: In person

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