Customer Support Representative(CSR)

3 days ago

Lahore, Punjab, Pakistan Hurak Education Services Full time 720,000 - 1,140,000 per year

*Excellent spoken and written English is a must.

About Company

Hurak is a leading EdTech company that provides online and classroom-based compliance training in the UK. We have been in the industry for more than 12 years and we are expanding our business to become a global brand. For that, we are currently looking for a Customer Support Representative.

Position Title: Customer Support Representative

Timing: 1:30 PM to 10:30 PM.

Location: DHA Phase 6 Lahore

Job Type: On-Site

Responsibilities

  • Handle Queries, Requests and Complaints from customers tactfully.
  • Class management, Exam bookings, certifications and any other operational task.
  • Follow standard processes and procedures when it comes to providing the solution.
  • Provide Customer service at every interaction, ensuring end-to-end resolution by taking complete ownership of the customer in every transaction.
  • Achieve superior customer engagement and ensure a significant improvement in customer experience.
  • Must be able to overcome objections and handle customer pushback.

Qualifications

  • Bachelor's degree or relevant work experience
  • Proficiency in English skills, both writing and verbal
  • 1 or 1+ year of experience, Fresher's can also apply.

Job Type: Full-time

Pay: Rs60, Rs95,000.00 per month

Application Question(s):

  • Can you commute to DHA Phase 6?
  • Current Salary?

Work Location: In person

  • Customer Support Representative

    1 week ago

    Lahore, Punjab, Pakistan Meta Melon Official Full time 150,000 - 250,000 per year

    We Are Hiring —Customer Service Representative (CSR)Are you passionate about communication, problem-solving, and delivering excellent customer experiences? We are looking for a Customer Service Representative to join our dynamic team.Key Responsibilities:Handle customer inquiries via calls/messagesProvide accurate information and resolve issues...

  • Customer Support Representative

    2 weeks ago

    Lahore, Punjab, Pakistan Live Support Limited Full time 250,000 - 500,000 per year

    Customer Support Representatives (E-commerce Experience Must)—Gulberg (Onsite)Location:Gulberg (on-site)Morning, Evening, NightOpen Positions:3Compensation:Competitive salaryAbout the RoleWe are hiring Customer Support Executives to deliver high-quality service for B2B e-commerce clients. You will handle inbound calls, emails, and other support channels,...

  • customer sales representative CSR

    2 weeks ago

    Lahore, Punjab, Pakistan MetaMelon Full time 216,000 - 600,000 per year

    Job Title: CSRJob description:Customer Sales RepresentativeExcellent Communication SkillsCustomer ConsultationBooking & ReservationsJob Type: Full-timePay: Rs45, Rs50,000.00 per month+ ComissionJob Type: Full-timeWork Location: In personJob Type: Full-timeWork Location: In person

  • CSR - Customer Service Representative

    2 days ago

    Lahore, Punjab, Pakistan The Garden of Eve Full time 480,000 - 720,000 per year

    Job Title:CSR - Customer Service RepresentativeWho We Are7 KINGS CODE is US based Software solutions company. We support our partners and clients globally in USA, CANADA, EUROPE, INDIA, PAKISTAN & MIDDLE EAST.Education & Experience Required:Students / Intermediate or Bachelor's degree.Fresh or 6 months experience of inbound and outbound calling.Fluent...

  • Customer Support Representative

    5 days ago

    Lahore, Punjab, Pakistan Dost Full time 900,000 - 1,200,000 per year

    We are looking to hire for one of our international clientsPosition:Customer Support RepresentativeLocation:Gulberg, LahoreTimings:6pm-3am (Onsite)TypeFull-time - OnsitePosition OverviewAs a CSR, you play a crucial role in delivering exceptional support to our app users and maintaining the app's positive reputation. Your primary responsibility is to address...

  • Customer service representative

    1 week ago

    Lahore, Punjab, Pakistan NCBA&E FLC Full time 360,000 - 420,000 per year

    *Job Title:* Customer Service Representative (CSR) - University Inquiries *Job Summary:* We are seeking a highly skilled and customer-focused Customer Service Representative (CSR) to join our university team. As a CSR, you will be the primary point of contact for prospective students, current students, and other stakeholders, providing exceptional service...

  • Customer Service Representative CSR

    2 weeks ago

    Lahore, Punjab, Pakistan Capitalwide Services Ltd Full time 420,000 - 840,000 per year

    Job Title: Customer Service Representative CSRWorking Hours: 50 Hours Weekly (Rotational Shifts)Location: Gulberg III, Lahore.Job DutiesOversee UK operations from our 24/7 control room in Lahore.Respond to client queries via phone calls, emails, WhatsApp, etc.Schedule shifts for staff members.Must be flexible and willing to work in both day and night shifts...

  • Customer Service Representative

    2 weeks ago

    Lahore, Punjab, Pakistan DigitSol Full time

    DigitSolis seeking amotivated and energetic individualto join our team as aCustomer Service Representative (CSR). Requirements:2–3 years of experience in a customer service roleStrong interpersonal skills with a positive attitudeExcellent verbal and written communication skillsEagerness to learn and grow in the customer service fieldAbility to resolve...

  • Shopify Customer Support

    2 weeks ago

    Lahore, Punjab, Pakistan Live Support Ltd Full time 6,600,000 - 7,800,000 per year

    Customer Support Representatives (E-commerce Experience Must) — Gulberg (Onsite)Location: Gulberg (on-site)Morning, Evening, NightOpen Positions: 3Compensation: Competitive salaryAbout the RoleWe are hiring Customer Support Executives to deliver high-quality service for B2B e-commerce clients. You will handle inbound calls, emails, and other support...

  • Virtual Assistant-CSR

    1 day ago

    Lahore, Punjab, Pakistan Devflovv Full time 720,000 - 1,320,000 per year

    We're Hiring: Virtual Assistant / Customer Support Representative (CSR)Location: Onsite — Raiwind Road, LahoreCompany: Devflovv (for a U.S.-based Dental Health Company)Timings: 8:00 PM – 5:00 AM (Night Shift)Are you an organized, proactive, and customer-focused professional looking to grow your career in a dynamic environment?Devflovv is hiring a Virtual...