credit controller

2 weeks ago

Karachi, Sindh, Pakistan Ms. Nelson Paints Industries Pvt Ltd Full time 1,200,000 - 2,400,000 per year

Key Responsibilities / Duties

  • Credit Evaluation & Policy
  • Assess creditworthiness of new and existing customers (financial statements, credit history, etc.).
  • Set or recommend credit limits and payment terms consistent with company policy.
  • Periodically review and adjust customer credit limits.
  • Accounts Receivable Management
  • Generate and issue invoices accurately and on time.
  • Monitor outstanding receivables and track ageing of debts.
  • Maintain ledger – record payments, allocations, adjustments.
  • Collections & Follow-Up
  • Communicate with customers for overdue payments via calls, emails, visits as required.
  • Negotiate payment arrangements if needed.
  • Escalate high-risk overdue accounts for further action (legal or external recovery).
  • Coordination with Internal Stakeholders
  • Work with Sales to understand customer credit issues and resolve disputes.
  • Coordinate with Production / Dispatch to stop deliveries if credit terms are violated or limits exceeded.
  • Work with Customer Service / Logistics for accurate documentation (delivery, invoicing, returns).
  • Reporting & Analysis
  • Prepare and present regular (weekly/monthly) reports: DSO (Days Sales Outstanding), receivables ageing, bad debt provisions, overdue balances.
  • Forecast collections and cash flows.
  • Risk Management
  • Identify potential credit risks, disputed or problematic accounts.
  • Maintain provisions for doubtful debts.
  • Liaise with Legal / Compliance for cases requiring legal action.
  • Controls & Compliance
  • Ensure compliance with internal policies, company's credit control procedures.
  • Ensure documentation is complete for sales/credit transactions (POs, contracts, guarantees, etc.).
  • Responsible for auditing / reconciliation of customer accounts.

Required Skills & Competencies

  • Strong understanding of accounting / financial principles.
  • Good analytical skills.
  • Excellent communication & negotiation skills.
  • Attention to detail and accuracy.
  • Ability to work under pressure to meet targets.
  • Proficiency in Excel; familiarity with ERP/accounting software.
  • Good organizational and time-management skills.
  • Integrity; discretion in handling sensitive financial data.

Qualifications & Experience

  • Bachelor's degree in Accounting, Finance, Commerce, or related field (or equivalent).
  • Preferably 3-5 years of experience in credit control or similar role; experience in manufacturing or paint/chemical sector can be an advantage.
  • Experience managing large volumes of receivables, multiple customer types (dealers, distributors, wholesalers).

Key Performance Indicators (KPIs)

  • DSO (Days Sales Outstanding) – keeping it within company target.
  • % of overdue receivables (by ageing brackets, e.g. 30, 60, 90+ days)
  • Bad debt write-offs as a % of receivables.
  • Cash collection vs target.
  • Accuracy/timeliness of invoicing and ledger reconciliations.
  • Number of disputes resolved vs open.

Job Type: Full-time

Work Location: In person

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