Market Operation Manager

Job Description
In this role, you will ensure seamless processes from opportunity to invoice, focusing on supply readiness, risk management, and customer satisfaction. By optimizing working capital, enabling transparency for data-driven decisions, and ensuring compliant financial reporting, the team drives business success and value.

How You Will Contribute And What You Will Learn

• Provide pre-sales support through early involvement in the offer-to-cash process to ensure operational readiness.
• Drive customer hardware demand planning and Market S&OP processes within assigned areas.
• Ensure accurate and timely order intake, revenue booking, and management across various business scenarios.
• Manage customer order execution, delivery to the customer site, and timely, accurate invoicing.
• Proactively mitigate supply and delivery risks to minimize business exposure, upport Market Services with optimized supply chain solutions and cost baseline accuracy for customer offers.
• Lead efficient Sales & Operations Execution processes across cross-functional teams.
• Oversee inventory management and contribute to cash and asset management, including invoice accuracy and NIR.
• Ensure compliance with SOX controls and drive timely execution, lead continuous improvement initiatives and manage customer/project escalations.

Key Skills And Experience
You have:

• 10+ years of relevant experience with educational qualifications, such as a graduate or postgraduate degree, coupled with project management or operational experience.
• Proven ability to operate autonomously as a subject matter expert, analyzing and implementing solutions within and beyond own subject area.
• Experience in managing and influencing cross-functional and external stakeholders, including customers and vendors, with effective communication skills.
• Demonstrated ability to innovate and adapt in complex, changing business environments, carrying out specialized projects with measurable impact.
• Proven success in contributing to or leading the analysis, design, and implementation of policies, processes, and operational plans.

It would be nice if you also had:

• Strong decision-making skills with the ability to prioritize and distill complex information into actionable plans.
• Cross-cultural awareness and a global mindset to navigate diverse environments and communicate effectively with senior leadership.

About Us
Come create the technology that helps the world act together
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer
Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World's Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people. Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

About The Team
As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.