Customer Service Officer
2 weeks ago
Join Our Team as a Customer Service Officer (Outbound Sales) – ZONG Project
Location: Lahore
Employment Type: Full-Time | Rotating Shifts | Work-from-Home
Compensation:
- Basic Salary: PKR 37,000
- Service Charges: PKR 9,000
- Work-from-Home Allowance
- Sales Commission (based on performance)
Are you ready to kick-start your career with one of Pakistan's leading telecom service providers?
We're hiring motivated, energetic, and tech-savvy individuals to join our Call Center Outbound Sales Team for ZONG.
Job Responsibilities:
- Conduct outbound sales calls to potential Zong customers
- Promote telecom products and services in a professional, persuasive manner
- Address customer queries and ensure satisfaction
- Achieve sales targets and performance KPIs
- Maintain call quality and update CRM systems accurately
Eligibility Criteria:
- Age: Up to 28 years (Up to 35 for Ex-CSOs)
- Education: Minimum Bachelor's degree (BA)
- Languages: Excellent communication skills in Urdu and English
- Experience: Call Center outbound sales experience is mandatory
Technical Requirements (for WFH):
- Stable internet connection
- Laptop/Desktop & Smartphone
- Power backup (UPS/Inverter)
- Quiet and dedicated workspace
Work Model:
- Work-from-Home (initial training + ongoing duties)
- Candidate must be currently residing in Lahore
Why Join Us?
- Competitive salary package
- Monthly incentive bonuses
- Work-from-home allowance
- Gratuity (as per company policy)
- Fast-track promotion opportunities
- Flexible hybrid work model
- Supportive and growth-oriented team culture
Job Type: Full-time
Pay: From Rs37,000.00 per month
Work Location: In person
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