Counter Sale Person

4 days ago

Karachi, Sindh, Pakistan Cloud Street Full time 400,000 - 600,000 per year

Duties and Responsibilities:

  • Customer Service:

Greet customers, answer product and service inquiries, and respond to complaints professionally.

  • Sales:

Identify customer needs, recommend products, and use upselling and cross-selling techniques to maximize sales.

  • Transactions:

Process sales accurately and efficiently using point-of-sale (POS) systems, and handle various forms of payment, such as cash and credit cards.

  • Inventory Management:

Check stock levels, assist with restocking shelves, check inventory, and process returns or exchanges.

  • Merchandising:

Maintain an organized and attractive sales counter and displays.

  • Product Knowledge:

Stay up-to-date on product information, promotions, and sales policies.

  • Store Maintenance:

Follow daily checklists to keep the counter and sales area clean and safe.

  • Administrative Tasks:

Enter orders and manage customer information for accurate records.

Required Skills and Qualifications:

  • Communication:

Strong interpersonal skills to build rapport and engage effectively with customers.

  • Customer Service:

A customer-focused mindset with the ability to handle various customer interactions, including complaints.

  • Sales Aptitude:

Proven sales experience and knowledge of basic sales techniques.

  • Problem-Solving:

The ability to think on your feet and resolve issues promptly and professionally.

  • Technical Skills:

Basic computer skills and familiarity with point-of-sale systems.

  • Organization:

Excellent organizational and time-management skills to work efficiently in a fast-paced environment.

  • Education:

A high school diploma or equivalent is often required, with a bachelor's degree sometimes preferred.

  • Adaptability:

Flexibility to work different hours, including weekends, evenings, and holidays, to meet customer needs.

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