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Call Center Customer Service Representative

2 weeks ago

Rawalpindi, Punjab, Pakistan Islamic Institution rehmat ul alameen Complex Gulshan Abad Adyalla Road Full time 300,000 - 1,500,000 per year

Job Title: Customer Services Representative (CSR)

Campaign: FE- Final Expense

Timing: Night Shift 06:30 pm TO 4:30 AM

Salary Range: 30k-150k/month Plus Bonuses

Skills Required: Good English Communication

Location: Rani Arcade, Chandni Chowk, Satellite Town, Rwp.

Job Description:

We are hiring motivated and enthusiastic Customer Service Representatives (CSRs) for our FE (Final Expense) campaign. The primary role involves generating high-quality leads by engaging potential customers and providing them with information about ACA-related services. Candidates should be persuasive communicators with strong interpersonal skills to ensure positive customer experiences and successful lead generation.

Responsibilities:

  • Conduct outbound calls to prospective clients.
  • Effectively communicate FE-related information to potential customers.
  • Identify and qualify leads based on set criteria.
  • Maintain accurate and up-to-date records of calls and lead statuses.
  • Achieve daily and monthly lead generation targets.
  • Work collaboratively with team members to meet campaign goals.

Requirements:

  • Good English-speaking skills.
  • Previous experience in a call center or sales role preferred (but fresh candidates are also encouraged to apply).
  • Ability to handle customer inquiries and provide clear, concise information.
  • Strong communication and interpersonal skills.
  • Goal-oriented with the ability to meet and exceed targets.

What We Offer:

  • Competitive salary with performance-based bonuses.
  • Opportunity for growth and advancement.
  • Friendly and supportive work environment.

Note:

This is not a home-based job; candidates are required to work from the office located at Rani Arcade, Chandni Chowk, Satellite Town, Rawalpindi.

If you are enthusiastic about joining a dynamic team and making a difference in the healthcare industry, we encourage you to apply. Please contact us to schedule an interview. We look forward to welcoming you to our team

Job Type: Full-time

Pay: Rs30, Rs150,000.00 per month

Education:

  • Intermediate (Required)

Experience:

  • Self Verifier: 1 year (Preferred)

Location:

  • Rawalpindi (Preferred)

Work Location: In person