Sales and Customer Services

4 days ago

Lahore, Punjab, Pakistan Bake House Full time 250,000 - 500,000 per year

Key Responsibilities:

1. Customer Communication

Respond promptly to customer inquiries and order requests on WhatsApp.

Provide product information, availability, pricing, and recommendations where needed.

Maintain a polite, professional, and customer-friendly tone.

2. Order Management

Receive customer orders via WhatsApp and confirm details (quantities, product variants, delivery address, payment mode).

Accurately punch orders on the website or Odoo ERP on behalf of customers.

Generate order confirmations and share with customers when required.

3. Coordination with Store/Warehouse

Ensure timely picking and packing of orders with the operations/warehouse team.

Coordinate with dispatch/delivery staff for timely shipment.

Track order status and update customers accordingly.

4. Accuracy & Quality Control

Double-check order details before processing to avoid errors.

Ensure products packed match customer requirements.

Handle substitutions or stock-out scenarios with customer approval.

5. Customer Experience

Provide order updates proactively (order confirmed, packed, dispatched).

Handle complaints or issues professionally and escalate if required.

Build customer trust by ensuring smooth order fulfillment.

6. System & Record Keeping

Maintain records of all orders received and processed via WhatsApp.

Update Odoo/website with accurate customer details and order history.

Share daily/weekly order reports with the supervisor.

7. Team Collaboration

Work closely with sales, warehouse, and delivery teams to ensure seamless operations.

Support in improving processes for better customer experience.

8. Educational Requirement:

Minimum Graduation

9. Experience:

6 Months to 1 year experience in (CSR)

Job Type: Full-time

Application Question(s):

  • Your Current Salary?

Education:

  • Bachelor's (Preferred)

Experience:

  • CSR: 1 year (Preferred)

Location:

  • Lahore (Preferred)

Work Location: In person

  • Sales/Customer Service Manager

    2 weeks ago

    Lahore, Punjab, Pakistan Value stock and Commodities (Pvt.) Ltd Full time 900,000 - 1,200,000 per year

    Company Introduction:Value Stocks and Commodities is a prominent brokerage house specializing in providing top-notch investment services in the stock and commodities market. We are committed to helping our clients make informed and strategic investment decisions, offering a range of products and services designed to meet diverse financial goals.We focus on...

  • Customer Services

    2 weeks ago

    Lahore, Punjab, Pakistan Compass Training and Consultancy Pvt. Ltd. Full time 1,200,000 - 1,440,000 per year

    Role and Responsibilities· As a Customer Service & Sales Representative, you'll be the first point of contact for our valued clients.· You'll assist them across multiple channels — including live chat, phone, and email — to ensure they receive quick, helpful, and friendly support.· Responding to inbound live chats, phone calls, and emails from...

  • Customer Sales Representative

    2 weeks ago

    Lahore, Punjab, Pakistan TABEER TECH AND ENTERPRISE Full time 400,000 - 600,000 per year

    Company DescriptionTabeer Tech & Enterprises is a dynamic and ambitious startup focused on innovation and creating value across diverse industries. We offer technology solutions, business support, and more, combining creativity, reliability, and growth-focused strategies. Our mission is to transform ideas into impactful enterprises, delivering smart,...

  • Customer Service Representative

    2 weeks ago

    Lahore, Punjab, Pakistan TLT Dispatch services Full time 660,000 - 1,140,000 per year

    Company DescriptionTLT Dispatch Services is a consulting company based in Lahore District. It offers professional services and BPO solutions to the Corporate Travel Management Landscape.Role DescriptionThis is a full-time, on-site role as a customer service representative at TLT Dispatch Services. The Representative will be responsible for handling customer...

  • Customer Services Representative

    6 days ago

    Lahore, Punjab, Pakistan Sovereign Services Full time 720,000 - 960,000 per year

    Job Description:We are seeking a motivated and enthusiastic Customer Services Representative to join our team in the BPO industry. In this role, you will be responsible for identifying, attracting, and selecting the best talent to meet our clients' organization's staffing needs. Your expertise in recruitment will be instrumental in helping us build a highly...

  • Customer Service Sales Support

    4 days ago

    Lahore, Punjab, Pakistan Nestors Global Careers Full time 400,000 - 600,000 per year

    I am hiring for Customer Sales Support Representative who can work onsite in Lahore.Responsibilities1-Client Interaction: Respond to customer inquiries via phone, email, and chat, providing detailed information about our writing services and offerings.2-Sales Support: Assist clients in selecting the right services based on their needs, explaining our service...

  • Customer Sales Representative

    2 weeks ago

    Lahore, Punjab, Pakistan Eco Energy Services Full time 720,000 - 1,080,000 per year

    We are seeking motivated Customer Sales Representative with 2–5 years of experience in tele-sales, call centers, or outbound B2B sales—preferably in digital marketing, IT services, or web development.Key Responsibilities:Generate leads and set appointments.Qualify prospects and nurture sales opportunities.Write emails, schedule meetings, and manage CRM...

  • Customer Sales Representatives

    4 days ago

    Lahore, Punjab, Pakistan CSR SERVICES LLC Full time 30,000 - 60,000 per year

    Job Title: Customer Sales RepresentativeLocation: Lahore, 54000Job Type: Full-timeSalary: PKR 50,000 to 60,000 (based on experience) + CommissionResponsibilities:Make outbound cold calls to property owners in the USA to identify potential sellers.Present the benefits of receiving cash offers for their property.Gather and document information on property...

  • Customer Service Representative

    4 days ago

    Lahore, Punjab, Pakistan Crewlogix Technologies Full time 600,000 - 1,200,000 per year

    Position Overview:We are seeking a motivated and customer-focused Customer Service / Sales Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, providing product/service information, addressing concerns, and driving sales through excellent communication and relationship-building skills.Key...

  • Customer Service Sales Specialist inbound

    2 days ago

    Lahore, Punjab, Pakistan Orient Digital Solutions Ltd. Full time 400,000 - 600,000 per year

    Company DescriptionWelcome to Orient Biz Tech, a dynamic fusion of innovation and efficiency. As a digital marketing and BPO firm, we specialize in crafting tailored strategies to amplify your online presence and streamline your business processes. With a commitment to personalized solutions, our dedicated team ensures that every client receives the...