
Clinical & Administrative Support – MBBS Graduate – Remote
2 weeks ago
About Us:
UrbanMed is a rapidly growing healthcare consulting and staffing firm based in Texas, dedicated to supporting U.S. medical practices with high-quality virtual clinical and administrative professionals. We specialize in connecting skilled international medical graduates and healthcare talent with practices across the country to improve care delivery, streamline operations, and support practice growth. Our mission is to empower providers with efficient support systems that enhance patient care and operational efficiency.
Role Summary:
This is a non-patient-facing, remote clinical operations role ideal for an internationally trained physician (MBBS) who is detail-oriented, clinically sound, and able to support providers with documentation, prescription workflows, lab reviews, and patient communications. You will work closely with our in-office clinical staff and providers to ensure timely and accurate handling of patient-related tasks.
Key Responsibilities:
- Manage medication prior authorizations and follow-up with insurance payers
- Handle electronic prescription requests and refills through the EHR system
- Monitor and respond to patient portal messages and internal provider communications
- Review and flag laboratory results, initiate letters to patients, and escalate abnormal/critical results
- Address telephone encounters and triage messages appropriately
- Review incoming faxes and clinical documents, escalate to provider as needed
- Ensure lab endorsements and patient notifications are completed within set turnaround times
- Collaborate with providers for clinical decision-making support
- Maintain documentation accuracy and update patient records appropriately within the EHR
Note- This is a Full Time Remote Position(Mon-Fri 6PM-3AM)
Qualifications:
- MBBS (Bachelor of Medicine, Bachelor of Surgery) required
- Minimum 1–2 years clinical experience, preferably in internal medicine or rheumatology
- Proficiency with EHRs, preferably eClinicalWorks (eCW)
- Strong understanding of U.S. clinical workflows, especially medication and lab handling
- Excellent written and verbal English communication skills
- Attention to detail and commitment to patient safety and confidentiality
- Ability to work U.S. time zone hours and manage responsibilities independently
Preferred Attributes:
- Prior U.S. VMA experience
- Familiarity with U.S. insurance and prior authorization processes
- Experience handling clinical correspondence and documentation support
Why Join Us?
- Work directly with U.S. licensed providers
- Gain experience in U.S. healthcare workflows
- Opportunity to contribute meaningfully to patient outcomes
- Supportive, collaborative team environment
Job Type: Full-time
Pay: Rs100, Rs120,000.00 per month
Work Location: Remote
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