Billing Specialist
7 days ago
Must have international experience
The Invoicing Specialist is responsible for managing the end-to-end invoicing process within our staffing agency. This role ensures accurate and timely billing, maintains financial records, and collaborates with various internal teams to resolve billing issues and enhances the overall efficiency of the invoicing process.
Job Responsibilities
- Generate and issue invoices based on timesheets, contracts, and placement agreements.
- Ensure accuracy in all billable hours, expenses, and fees.
- Accurately enter billing information into the financial system.
- Maintain up-to-date records of all invoicing activities
- Liaise with clients to resolve invoicing issues or discrepancies.
- Provide detailed explanations of invoice components as needed.
- Prepare regular reports on invoices, outstanding invoices, and payment statuses.
- Provide financial data to management for decision-making purposes.
- Ensure all invoices comply with company policies, accounting principles, and relevant regulations.
- Maintain organized and up-to-date invoice records and files.
- Identify and implement improvements to the invoicing process to increase efficiency and accuracy.
- Suggest and assist in implementing software tools or systems that streamline invoicing tasks.
- Maintain detailed records of client accounts, including billing preferences and special requirements.
- Work closely with account managers to ensure client satisfaction with billing processes.
- Address and resolve billing disputes/discrepancies in a timely and professional manner.
- Collaborate with the collections team to manage delinquent accounts.
- Collaborate with the payroll department to ensure accurate and timely payments to temporary staff and contractors.
- Coordinate with the sales and recruitment teams to understand contract terms and billing details.
- Collaborate with Accounts Receivable Department on resolution of discrepancies.
- Stay updated on industry best practices and changes in billing regulations.
- Assist with special projects assigned by management, such as system upgrades or process overhauls.
- Assist with creating comprehensive desk procedures.
Qualifications (Minimum)
- BS/BA in accounting, finance, or relevant field
- 2+ years of experience in a high-volume organization is required
- Excellent verbal and written communication skills
- Outstanding customer service skills
- Strong Microsoft Office skills (Word & Excel) .
- Familiarity with relevant ERP application software.Microsoft Dynamix D365 and Bull Horn is a plus.
- Qualifications (ACA, ACCA or CIMA) is a plus but not required.
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