Assistant Manager, Operational Risk

Key Result Areas:

• Identify, assess, and report on operational risks, ensuring timely escalation of emerging risk issues to senior management. 

• Liaise and provide support to Business Continuity Champions/Coordinators during Business Impact Analysis (BIA) exercise, Threat Risk Assessment, Creating Business Continuity Plans (BCP)and Conducting Scenario specific BCP Testing. 

• Manage the Business Continuity Management (BCM) System including user management, user support, data quality management, workflow management and UAT testing for enhancements or changes if any. 

• Attend internal customer queries and resolve them as per Operational Risk Management (ORM) framework. 

• Undertake quality review of risk registers, Operational Risk events reported & exceptional requests created by business units. 

• Monitor and follow-up on the issues and actions originating from the ORM programs. 

• Coordinate, Prepare and conduct as appropriate ORM (including BCM) training. 

• Manage all ORM Tasks initiated by internal users through Prism. 

• Perform comprehensive analyses on the outcomes of Operational Risk Management, Business Continuity Management etc. for designated business groups. 

• Collate, Analyze and present various data elements as required by Line Manager 

• Regularly review and update all relevant BCM documentation, such as SOPs, policies, frameworks, guidelines, crisis management plans, and incident response plans to maintain their accuracy. 

• Assist the Line Manager in preparing and delivering presentations as needed.

Operating Environment, Framework & Boundaries and Working Relationship:

Regular interaction and working relationship with: 

• Service providers 

• Assigned Business Groups 

• Support Units 

• Other areas within Risk Management 

• International locations of Mashreq

Problem Solving:

• Perform value addition by way of optimal process reengineering. 

• High analytical skills to be able to evaluate information and conclude on risk status. 

• Ability to assimilate new developments in the Operational Risk area. 

• Effective delivery-based IT skills.

Decision Making Authority & Responsibility:

• Validate Operational Risk and Business Continuity data. 

• Validate loss events data and other databases. 

• Report on the severity and impact of Operational Risk areas. 

• Access data as required to perform tasks stated above. 

• Access locations and units to perform reviews and investigations if required.

Knowledge, Skills and Experience:

• Bachelor's or Master's degree in Finance, Business Administration, Risk Management, or related field. 

• Minimum of 5 years' experience in operational risk management, preferably within financial services or a regulated industry. 

• Certification in Risk Management, Business Continuity Management from a reputed institute preferable. 

• Strong logical thinking ability with a practical and pragmatic outlook. 

• Good interpersonal, communication and presentation skills.

• Team player, self-starter, innovative and highly motivated. 

• Effective presentation skills and advanced Excel skills.

• Identify, assess, and report on operational risks, ensuring timely escalation of emerging risk issues to senior management.
• Liaise and provide support to Business Continuity Champions/Coordinators during Business Impact Analysis (BIA) exercise, Threat Risk Assessment, Creating Business Continuity Plans (BCP)and Conducting Scenario specific BCP Testing.
• Manage the Business Continuity Management (BCM) System including user management, user support, data quality management, workflow management and UAT testing for enhancements or changes if any.
• Attend internal customer queries and resolve them as per Operational Risk Management (ORM) framework.
• Undertake quality review of risk registers, Operational Risk events reported & exceptional requests created by business units.
• Monitor and follow-up on the issues and actions originating from the ORM programs.
• Coordinate, Prepare and conduct as appropriate ORM (including BCM) training.
• Manage all ORM Tasks initiated by internal users through Prism.
• Perform comprehensive analyses on the outcomes of Operational Risk Management, Business Continuity Management etc. for designated business groups.
• Collate, Analyze and present various data elements as required by Line Manager.
• Regularly review and update all relevant BCM documentation, such as SOPs, policies, frameworks, guidelines, crisis management plans, and incident response plans to maintain their accuracy.

• Assist the Line Manager in preparing and delivering presentations as needed.

  Operating Environment, Framework & Boundaries and Working Relationship:

  Regular interaction and working relationship with: 

• Service providers 
• Assigned Business Groups 
• Support Units 
• Other areas within Risk Management 

• International locations of Mashreq

  Problem Solving

• Perform value addition by way of optimal process reengineering.
• High analytical skills to be able to evaluate information and conclude on risk status.
• Ability to assimilate new developments in the Operational Risk area.

• Effective delivery-based IT skills.

  Decision Making Authority & Responsibility

• Validate Operational Risk and Business Continuity data.
• Validate loss events data and other databases.
• Report on the severity and impact of Operational Risk areas.
• Access data as required to perform tasks stated above.
   

• Bachelor's or Master's degree in Finance, Business Administration, Risk Management, or related field.
• Minimum of 5 years' experience in operational risk management, preferably within financial services or a regulated industry.
• Certification in Risk Management, Business Continuity Management from a reputed institute preferable.
• Strong logical thinking ability with a practical and pragmatic outlook.
• Good interpersonal, communication and presentation skills.
• Team player, self-starter, innovative and highly motivated.
• Effective presentation skills and advanced Excel skills.