Call Center Agent

4 days ago

Islamabad, Islamabad, Pakistan VLINQ DIGITAL (PRIVATE) LIMITED Full time 300,000 - 500,000 per year

Job Summary:

We are looking for an energetic and results-driven B2B Call Center Agent to handle outbound and inbound calls for business clients. The ideal candidate will have excellent communication skills, a persuasive personality, and the ability to build and maintain professional relationships with corporate clients.

Key Responsibilities:

  • Make outbound B2B calls to potential clients to promote products or services.
  • Handle inbound inquiries from business clients professionally and efficiently.
  • Identify client needs and offer tailored business solutions.
  • Maintain accurate records of calls, leads, and customer interactions in CRM systems.
  • Collaborate with the sales and marketing teams to follow up on qualified leads.
  • Achieve individual and team sales and performance targets.
  • Provide exceptional customer service to ensure client satisfaction and retention.

Requirements:

  • Bachelor's degree (preferred) or equivalent work experience.
  • 1–2 years of B2B sales or call center experience.
  • Excellent English communication and interpersonal skills.
  • Strong negotiation and persuasion abilities.
  • Comfortable working with targets and KPIs.
  • Basic computer literacy and familiarity with CRM tools.

Preferred Skills:

  • Experience in international B2B campaigns or lead generation.
  • Ability to handle objections and close deals effectively.
  • Team-oriented with a positive and proactive attitude.

Job Type: Full-time

Work Location: In person

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