Customer Support Representative

2 weeks ago

Karachi, Sindh, Pakistan At-Desk PVT LTD Full time 4,800,000 - 5,400,000 per year
  • Perform tasks to support the customer services department in the UK.
  • Managing inbound and outbound calls.
  • Following various communication scripts when speaking to a caller.
  • Customer engagement through voice, chat and other corresponding platforms.
  • Identifying customer needs, answering questions and providing solutions/alternatives.
  • Keeping records of all conversations organized
  • Improving performance and hit goals.
  • Managing customer accounts
  • Performing data entry tasks as necessary.

Skills Requirement

  • International Call Center Background
  • Communication Skills(Speaking English Frequently and Confidently, Good listening skills)
  • Multitasking Ability
  • Excellent command of computer and internet.

Flexible, Adaptable, Creative, Energetic attitude.

Monday to Friday, Alternate Saturdays. 4:00pm - 1:00AM (NIGHT SHIFT)

Location : Bahadurabad , Karachi (ON-SITE)

Job Type: Full-time

Pay: Rs40, Rs450,000.00 per month

Work Location: In person

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