Customer Relations Manager

1 week ago

Islamabad, Islamabad, Pakistan N7 Group Full time 900,000 - 1,200,000 per year

Company Description

N7 Group is a global corporate group with flagship offices in Australia and UAE and a branch office in Pakistan. We offer impeccable services to our valued clients in Real Estate, Security, and Tech, ensuring satisfaction and a luxurious experience. Placing clients at the heart of everything we do is intrinsic to our values, which our training team instills in our employees. N7 Group has grown to become a leading real estate and security agency, with a team of over 500 employees and a targeted audience expanding across 36+ countries. We are an inclusive employer committed to recruiting and supporting diverse teams across the business.

Role Description

This is a full-time on-site role located in Islamabad for a Customer Relations Manager. The Customer Relations Manager will be responsible for managing client relationships, addressing customer queries, and ensuring client satisfaction. Day-to-day tasks include handling customer communications, resolving issues, and collaborating with various departments to enhance the customer experience. The role also involves monitoring customer feedback and implementing strategies for improvements.

Qualifications

  • Customer relationship management and client communication skills
  • Problem-solving and issue resolution skills
  • Excellent written and verbal communication skills in multiple languages, including English, Arabic, Chinese, French, Italian, Russian, and African & Indian
  • Experience in the real estate, security, or tech industry is a plus
  • Ability to work on-site in Islamabad
  • Bachelor's degree in Business, Communications, or a related field
  • Strong organizational and time management skills
  • Proficient

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