Facilities Manager

1 day ago

Islamabad, Islamabad, Pakistan HRBS Global Full time ₵40,000 - ₵80,000 per year

We are hiring for one of our clients in Ghana, West Africa. Below, we brief the job details.

Role Description


• Oversee the full operation and maintenance of all MEP and technical systems including electrical, plumbing, HVAC, elevators, generators, water pumps, fire protection systems, CCTV, and access control.


• Lead and manage multidisciplinary teams including engineering, maintenance, security, housekeeping, front desk, and shared facilities.


• Plan and implement monthly and annual preventive maintenance schedules in alignment with service contracts and compliance requirements.


• Supervise execution of daily operations through technical task plans, inspection checklists, and routine quality audits.


• Validate and manage staffing schedules, track attendance and punctuality, and ensure all team members adhere to grooming and professional standards.


• Conduct daily team briefings, delegate tasks, and monitor performance across all operational units.


• Coordinate and manage resident service workflows including complaints, repair scheduling, and resolution follow-ups.


• Oversee apartment handovers, ensuring readiness of keys, remotes, inventory items, and onboarding materials, while supervising both move-ins and move-outs.


• Maintain up-to-date resident records, parking allocations, and access control data with high accuracy.


• Monitor water meter readings, generate utility bills, coordinate distribution and follow up on payments in liaison with the accounts department.


• Supervise laundry, housekeeping schedules, and shared amenity operations (e.g., café, gym, business lounge), ensuring they meet estate standards.


• Coordinate with the warehouse team to monitor inventory levels, approve item replacements, and track asset usage across departments.


• Ensure accurate documentation and timely reporting of operational issues, disciplinary actions, incidents, and service updates.


• Review departmental workload and performance to optimize staffing levels without compromising service quality.


• Liaise with external service providers and government authorities regarding compliance, permits, and inspections.


• Prepare and present regular performance reports, incident summaries, and operational insights for executive management or property owners.


• Uphold the estate's brand image by maintaining all common areas, lobbies, corridors, and amenities in pristine condition and ensuring a premium living experience for residents.

Qualifications

  • Minimum 3–5 years of facility management experience in large-scale residential or commercial properties
  • Experience leading multidisciplinary teams and coordinating with external contractors
  • Solid understanding of technical infrastructure, building operations, and service workflows
  • Strong organizational and time-management skills
  • High proficiency in written and spoken English
  • Good computer literacy for billing, scheduling, reporting, and communication
  • Proven ability to make decisions under pressure and manage multiple priorities

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