Patient Screening

2 weeks ago

Karachi, Sindh, Pakistan Digital Auxilius Full time 400,000 - 600,000 per year

Location:
Onsite

Employment Type:
Full-time

About The Role
We are urgently seeking
3 Patient Screening & Call Center Executives
to join our team. The role involves handling inbound and outbound calls with patients, asking pre-defined screening questions, and logging accurate patient details. Since our clients are based in Utah and Las Vegas,
excellent English communication with a neutral accent is mandatory.
Key Responsibilities

  • Answer and make calls promptly and professionally
  • Ask patient screening questions based on provided scripts/guidelines
  • Accurately record patient information in the system
  • Ensure high standards of communication, empathy, and confidentiality
  • Collaborate with team members to meet daily/weekly targets

Requirements

  • Fluent English communication skills with a neutral accent (mandatory)
  • Prior experience in call center, healthcare BPO, or patient coordination preferred
  • Ability to handle sensitive patient information with discretion
  • Strong listening skills, attention to detail, and patience
  • Basic computer literacy (MS Office, data entry)
  • Willingness to work on shifts aligned with U.S. time zones (Utah/Las Vegas)

Compensation & Benefits

  • Competitive salary with performance-based increments
  • Night shift allowance
  • Transport facility for female staff / allowance for male staff
  • Medical health insurance
  • Employees Old-Age Benefit Institution (EOBI) coverage
  • Paid time off and public holidays
  • Skill development support and learning resources
  • Inclusive and collaborative team culture
  • Company-sponsored social events and activities

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