Manager Business Performance

Last Date to Apply: 12th October, 2025

Employment Type: This is a full-time position.

Grade: This is a grade 3 position. (permanent)

Location: This role is based in Gujranwala, Pakistan. (On-Site)

About the role:
As a Manager Business Performance for the circle, you will be responsible for the performance management at the circle level.

Your Impactful Goals will include:

• Monitor & uplift channel performance through analytics.
• Ensure compliance, visibility & governance of UAO, serving & retail ops.
• Track KPIs & generate actionable insights for decision-making.
• Identify performance gaps and recommend corrective actions.
• Standardize reporting & dashboards for management visibility.
• Drive structured reviews to align Circle performance with strategy.

Your Key Responsibilities

• To ensure the channel profitability, ROI & and implement the business KPIs in the channel.
• Owner of Governance Models and Product & Distribution initiatives
• Build Competition & Channel Insights and coordinate with the relevant team to address critical issues.
• Performance Management of Circle and Regions
• Create Digital Reporting Environment with Operational Efficiency
• Develop and improve the Reporting/Analysis framework & Dashboards based on Business Requirement, New Projects and Execution of regional reports
• Develop performance metrics based on Business, Distribution, Segments and relevant technical KPI's
• Preparation of the monthly/Quarterly/Yearly regional KPIs dashboard.
• Daily/Weekly/Monthly/YTD Business analysis and performance review, and Battle Room Management
• Monitoring of growth at the regional & franchise level on to month-to-month and year-to-year basis.

Your Typical Day will look like:

• Manage & Support/develop team members working on their respective streams to ensure effective implementation of reporting, analysis and policies in the context of sales & distribution of Telenor product and services.
• Coordination and interaction with stakeholders including Regional Sales Team, Planning team, Marketing, FS, Internet, S&D Planning, Legal, Corporate, OSS, Security
• Working closely with all the stakeholders for roadmap discussions and planning for product, distribution and TM activities
• Perform in-depth study and build strong understanding of Key Performance Indicators and make different analysis across different channels.
• Special project planning and executions & ensure to provide the visibility/support to the region/planning units.
• Ensure data quality check, numbers validation, data Archiving.
• Plan to achieve the targets for all Sales KPI at regional level.

Your Career Path:

Based on your performance and planned growth initiatives, you can grow within the indirect S&D channel and Planning Roles.

What we're looking for:

Education: Minimum Bachelor's degree.

Work experience: 8+ years of progressive commercial leadership experience in telecom, FMCG, or other high-volume, multi-channel industries, with at least 5 years in a planning role.

Functional Skills/Knowledge Areas:

• Able to work well in a pressure situation, self-motivated and flexible
• Proven experience as functional architect, project manager or sub-project manager roles
• Organized and can manage several projects and/or activities at a time.
• Team and stakeholder management skills.
• Skilled at Power BI, Advanced Microsoft & other reporting tools.

Why should you join us at Telenor?

At Telenor Pakistan, we're more than just a workplace-we're a community where learning and growth are at the core of everything we do. We provide a platform that nurtures your professional and personal development, empowering you to excel in your chosen field and realize your potential in a dynamic, collaborative environment. As an equal opportunity employer, we celebrate diversity and inclusivity, fostering an open and flexible environment where new ideas are welcomed.

As a learning organization, we value curiosity and innovation, encouraging hands-on experiences and continuous growth. Our culture, built on Telenor's four guiding behaviors, sets us apart:

• Always Explore:    We believe growth is achieved through daily learning. We encourage you to challenge norms, embrace curiosity, experiment, and learn from every step.
• Create Together:  We know that diverse teams yield the best solutions. By bringing together varied perspectives, we support, share, and help each other succeed.
• Keep Promises:    Trust is essential to all relationships. We take ownership and pride in delivering with accuracy and integrity.
• Be Respectful:      We prioritize empathy and respect, meeting everyone at eye level, listening intently, and showing care.

Join us to be mentored, empowered, and inspired and become part of a team that positively impacts over 40 million lives every day