Call Center Representative

5 days ago

Rawalpindi, Punjab, Pakistan VR Digital Full time 200,000 - 400,000 per year

Company Description

VR Digital is a dynamic and innovative IT company committed to driving digital transformation and delivering cutting-edge solutions. With a passion for technology and a dedication to excellence, we help businesses harness the power of IT to thrive in the digital age. Our mission is to empower organizations to achieve their goals through digital innovation and advanced technological solutions.

Role Description

This is a full-time role for a Call Center Representative. The Call Center Representative will be responsible for providing customer support, ensuring customer satisfaction, and managing customer inquiries and complaints. Day-to-day tasks include handling inbound and outbound calls, resolving customer issues, and maintaining accurate records of customer interactions. This is an on-site role located in Rawalpindi.

Qualifications

  • Customer Support and Customer Satisfaction skills
  • Interpersonal Skills and effective communication skills
  • Customer Service Representatives experience
  • Computer Literacy
  • Ability to handle high-stress situations
  • Problem-solving skills
  • Previous experience in a call center or customer service role is a plus
  • High school diploma or equivalent

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