Specialist IT Support

1 week ago

Lahore, Punjab, Pakistan Systems Limited Full time 250,000 - 500,000 per year

Key Responsibilities:

  • Provide first-level technical support to end-users via phone, email, or in-person.
  • Diagnose and troubleshoot hardware and software issues on desktops, laptops, printers, and other peripherals.
  • Install, configure, and maintain operating systems, software applications, and IT equipment.
  • Assist with network troubleshooting, including LAN/WAN, Wi-Fi, and VPN connectivity issues.
  • Manage user accounts, permissions, and access within Active Directory.
  • Perform regular system updates, backups, and preventive maintenance tasks.
  • Document and track all support requests using the ticketing system, ensuring timely resolution and follow-up.
  • Provide support for mobile devices, remote access, and collaboration tools.
  • Assist in IT asset management, including inventory tracking, tagging, and procurement coordination.
  • Collaborate with other IT team members to resolve complex technical issues and improve IT processes.
  • Provide end-user training and guidance on IT best practices, systems, and tools.
  • Work in rotational shifts to ensure IT support coverage during extended hours or weekends, as required.

.Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, or a related field — or equivalent practical experience.
  • 2–3 years of experience in an IT Helpdesk or Technical Support role.
  • Strong working knowledge of Windows and macOS operating systems.
  • Hands-on experience in troubleshooting hardware, software, and network-related issues.
  • Familiarity with networking concepts and basic configurations (LAN/WAN, Wi-Fi, VPN).
  • Proficiency in using ticketing systems and remote support tools.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving abilities with keen attention to detail.
  • Ability to work independently as well as collaboratively within a team.
  • Willingness to work in rotational shifts based on business requirements.

.

  • Support Specialist

    1 week ago

    Lahore, Punjab, Pakistan Kytheron Full time 400,000 - 600,000 per year

    Role DescriptionThis is a part-time on-site role for a Support Specialist located in Lahore. The Support Specialist will be responsible for providing technical support and troubleshooting assistance to customers, addressing their queries and issues, and ensuring satisfactory resolution. Day-to-day tasks include responding to customer inquiries, diagnosing...

  • Support Specialist

    2 weeks ago

    Lahore, Punjab, Pakistan Zenryx Full time 200,000 - 400,000 per year

    Role DescriptionThis is a full-time on-site role for a Support Specialist located in Lahore. The Support Specialist will be responsible for providing both technical and customer support. Day-to-day tasks include troubleshooting technical issues, assisting customers with inquiries, and ensuring a high level of customer satisfaction. The role requires...

  • Technical Support Specialist

    7 days ago

    Lahore, Punjab, Pakistan ServeHvac Full time 1,200,000 - 2,400,000 per year

    Company DescriptionServe HVAC is a Melbourne-based digital marketing agency dedicated to helping HVAC businesses across the USA grow, attract high-quality leads, and achieve measurable results. We specialize in SEO, social media management, Meta (Facebook & Instagram) campaigns, Google Ads, and data-driven strategies, all tailored to the HVAC industry. Our...

  • Customer Support Specialist

    1 week ago

    Lahore, Punjab, Pakistan WBM Full time

    Company DescriptionWBM is a global leader in manufacturing and retail, with a strong focus on sustainable business and innovation. Headquartered in Flemington, New Jersey, WBM started its journey with Himalayan Pink Salt and quickly became one of the largest exporters and producers of this product. Over the past 25 years, the company has expanded its product...

  • Customer Support Specialist

    5 days ago

    Lahore, Punjab, Pakistan BB Holdings Full time 8,400,000 - 12,000,000 per year

    Customer Support SpecialistLocation: Lahore (On-site)Job Type: Full-timeWe are looking for a highly motivated and customer-focused Customer Support Specialist to join our growing team. This role is ideal for individuals with 1.5 to 2 years of experience in client services or customer success, especially in UK and USA-based campaigns.. However, freshers with...

  • IT/Network Support Specialist

    1 week ago

    Lahore, Punjab, Pakistan AffinityVibez (Pvt) Ltd Full time 1,200,000 - 1,560,000 per year

    Hiring: IT & Network Support Specialist (Night Shift)Company: Interact Global – a forward-thinking B2B solutions provider helping businesses scale through tech and strategy.We're looking for a skilled IT & Network Support Specialist to keep our systems, servers, and network running smoothly.What You'll Do:Troubleshoot and maintain Windows, Mac & basic...

  • Customer Support Specialist

    7 days ago

    Lahore, Punjab, Pakistan RepairDesk Full time 400,000 - 600,000 per year

    Efani is a secure mobile service provider that's focused on cybersecurity. It's built to protect users from mobile-threats like SIM swap attacks, eavesdropping, identity tracking, and other security vulnerabilities.We use a "mobile virtual network operator" (MVNO) model, meaning they don't own the physical network towers; they lease infrastructure from big...

  • Customer Support Specialist

    7 days ago

    Lahore, Punjab, Pakistan RepairDesk Full time 500,000 - 1,500,000 per year

    Efani is a secure mobile service provider that's focused on cybersecurity. It's built to protect users from mobile-threats like SIM swap attacks, eavesdropping, identity tracking, and other security vulnerabilities.We use a "mobile virtual network operator" (MVNO) model, meaning they don't own the physical network towers; they lease infrastructure from big...

  • Chat Support Specialist

    1 week ago

    Lahore, Punjab, Pakistan Kepler Technologies (Private) Limited Full time 600,000 per year

    LahoreBasedJobDo you have a passion for providing outstanding customer support? Join our team as a Chat Support Specialist and become the first point of contact for our valued customers through live chat. Requirements:-Minimum A-Levels or higher qualification-Excellent written English & communication skills-Typing speed of 40+ WPM with accuracy-Strong...

  • Sales Support Specialist

    3 days ago

    Lahore, Punjab, Pakistan Zameen Full time 600,000 - 1,200,000 per year

    Job descriptionAbout Us: is Pakistan's leading online real estate platform, connecting buyers and sellers nationwide and globally. Since our first funding round in 2012, we've secured $29 million in investments from renowned venture capital firms and angel investors. We're now seeking a passionate Sales Support Specialist to join our dynamic teamJob...