IT Support Officer

2 weeks ago

Karachi Gpo, Pakistan Faisal Bilwany Associates Full time 300,000 - 600,000 per year

Job Summary:

The IT Support Executive will be responsible for providing technical support and maintenance for all computer systems, laptops, printers, and network equipment. The role involves troubleshooting hardware and software issues, installing and configuring Windows, and ensuring smooth day-to-day IT operations.

Key Responsibilities:

  • Diagnose and resolve hardware, software, and network problems.
  • Troubleshoot and repair printers, scanners, and other peripherals.
  • Perform Windows installation, formatting, and driver updates.
  • Provide support for email configuration, MS Office, and system applications.
  • Ensure data backup and recovery procedures are followed.
  • Set up and maintain LAN/Wi-Fi connectivity and troubleshoot network issues.
  • Maintain inventory of IT equipment and accessories.
  • Support employees with system logins, printer connections, and software issues.
  • Coordinate with external vendors for repairs and new installations when required.

Requirements:

  • Diploma or Bachelor's degree in Computer Science, IT, or related field.
  • 2–3 years of hands-on experience in IT support or system maintenance.
  • Strong knowledge of Windows operating systems, MS Office, and networking basics.
  • Experience in printer setup, troubleshooting, and maintenance.
  • Good communication and problem-solving skills.
  • Ability to work independently and manage multiple support requests.

Job Type: Full-time

Work Location: In person

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