Junior Support/Sales Executive
1 week ago
Key Responsibilities:
- Handle inbound and outbound calls and respond to customer queries promptly.
- Provide product/service information and resolve client issues effectively.
- Identify sales opportunities and convert leads into customers.
- Maintain accurate records of customer interactions and sales activities.
- Collaborate with internal teams to ensure smooth service delivery.
- Meet or exceed monthly sales and support targets.
- Build long-term relationships with clients through trust and professionalism.
Requirements:
- Bachelor's degree in Business Administration, Marketing, or related field.
- 1–3 years of experience in customer support, inside sales, or call center operations.
- Strong verbal and written communication skills.
- Good interpersonal and problem-solving abilities.
- Proficiency in MS Office, CRM software, and online communication tools.
- Ability to work in a fast-paced, team-oriented environment.
Preferred Skills:
- Experience handling international clients or B2B sales.
- Fluency in English (neutral or US accent preferred).
- Target-oriented and results-driven attitude.
Job Type: Full-time
Work Location: In person
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