Customer Success Executive

3 days ago

Lahore, Punjab, Pakistan Careers at Cedar Global Solutions Full time 500,000 - 1,000,000 per year

Position Summary:

Cedar's Client Success Specialist (CSS) has the ultimate responsibility for client success. Client success means achieving or exceeding clients' expectations, as they relate to Cedar's services. The Client Success Specialist will be responsible for building and maintaining relationships with Cedar Financial's clients to ensure their satisfaction with our services. The ideal candidate should have excellent communication skills, be highly organized, and have a strong attention to detail. The Client Success Specialist should be able to work independently, as well as part of a team.

Key Responsibilities:

The key responsibilities of the Client Success Specialist include the following:

  • Build and maintain strong relationships with Cedar Financials' clients to ensure their satisfaction with our services.
  • Act as the main point of contact for clients, responding to inquiries in a timely and professional manner.
  • Communicate regularly with clients to provide updates on their accounts and answer any questions they may have.
  • Develop and maintain a thorough understanding of Cedar Financials' services and offerings.
  • Work closely with other departments to ensure client needs are being met.
  • Identify areas of opportunity to improve client satisfaction and provide recommendations to management.
  • Client revival & Outreach Initiatives.
  • AI Integration & Development.

Requirements:

  • In lieu of a bachelor's degree, 3+ years of procurement experience
  • 2+ years' experience in ARM industry and/or debt collection or in management and/or leading a department
  • Strong attention to detail and accuracy in managing documentation.
  • Excellent organizational and time management skills.
  • Exceptional communication skills, both written and verbal, including the ability to negotiate effectively and establish relationships with clients and internal stakeholders.
  • Proficiency in data analysis, trend identification, and making informed decisions.
  • Familiarity with procurement policies, procedures, industry regulations, and laws.
  • Knowledge of contract law and the ability to draft and review contracts.
  • Proficiency in Microsoft Office and other procurement-related software systems.

Timing:
8pm to 5am

Location:
The Enterprise Building, Multan Road, Lahore

Position:
Onsite

  • Customer Success Executive

    3 days ago

    Lahore, Punjab, Pakistan Zameen Full time

    OverviewWe at Zameen.com are looking to hire "Customer Success Executive". The role is focused on establishing and nurturing strong sales account relationships within a designated territory. The primary responsibility includes identifying and pursuing new business opportunities to expand the customer base. The role requires proactive engagement through cold...

  • Customer Success Executive

    4 days ago

    Lahore, Punjab, Pakistan Zameen Full time

    OverviewWe at are looking to hire a Customer Success Executive. The role is focused on establishing and nurturing strong sales account relationships within a designated territory. The primary responsibility includes identifying and pursuing new business opportunities to expand the customer base. The role requires proactive engagement through cold calls to...

  • Customer Success

    4 days ago

    Lahore, Punjab, Pakistan Taraki Full time

    Customer Success & Support Specialist - Triple Tree SolutionsOverviewRole Summary: As a Customer Success & Support Specialist, the person will be responsible for ensuring an exceptional customer experience by combining proactive success strategies with responsive support. This role focuses on guiding customers to maximize value from our products/services...

  • Customer Success

    3 days ago

    Lahore, Punjab, Pakistan Triple Tree Solutions Full time $40,000 - $80,000 per year

    Role Summary:As aCustomer Success & Support Specialist, that person will be responsible for ensuring an exceptional customer experience by combining proactive success strategies with responsive support. This role will focus on guiding customers to maximize value from our products/services while efficiently resolving their issues and concerns. You will be the...

  • Customer Success Specialist

    7 days ago

    Lahore, Punjab, Pakistan Illumina Technology Full time

    About the RoleThe Customer Success Specialist role is part of the Customer Experience & Growth (CXG) team for Business Applications. The position focuses on driving and delivering high-impact partner-facing events, such as the Dynamics 365 Solution Architect Bootcamps and related skilling events. These events target strategic partners (SIs and/or ISVs)...

  • Customer Success Specialist

    1 week ago

    Lahore, Punjab, Pakistan Illumina Technology Solutions Full time

    About Illumina Technology Solutions, LLCAt Illumina Technology Solutions, we are experiencing rapid growth across the U.S.A., Canada, India, and Pakistan and are proud to be a Microsoft Gold Partner. We are committed to providing technology solutions that help organizations thrive in a fast-changing digital landscape. Our vision is to become a leader in...

  • Customer Success Specialist

    3 days ago

    Lahore, Punjab, Pakistan Lumovy Technology Solutions Full time

    About Illumina Technology Solutions, LLCAt Illumina Technology Solutions, we are experiencing rapid growth across the U.S.A., Canada, India, and Pakistan and are proud to be a Microsoft Gold Partner. We are committed to providing technology solutions that help organizations thrive in a fast-changing digital landscape. Our vision is to become a leader in...

  • Customer Success Specialist

    3 days ago

    Lahore, Punjab, Pakistan Illumina Technology Solutions Full time $90,000 - $120,000 per year

    About the roleThe Customer Success Specialist within the Customer Experience & Growth (CXG) team for Business Applications plays a critical role in driving and delivering high-impact partner-facing events, such as the Dynamics 365 Solution Architect Bootcamps and related skilling events. These events are targeted at strategic partners (SIs and/or ISVs)...

  • Customer Success Specialist

    3 days ago

    Lahore, Punjab, Pakistan Illumina Technology Solutions Full time $90,000 - $120,000 per year

    About Illumina Technology Solutions, LLCAt Illumina Technology Solutions, we are experiencing rapid growth across the U.S.A., Canada, India, and Pakistan and are proud to be a Microsoft Gold Partner. We are committed to providing technology solutions that help organizations thrive in a fast-changing digital landscape. Our vision is to become a leader in...

  • Customer Success Specialist

    3 days ago

    Lahore, Punjab, Pakistan Lumovy Technology Solutions Full time $80,000 - $120,000 per year

    About Illumina Technology Solutions, LLCAt Illumina Technology Solutions, we are experiencing rapid growth across the U.S.A., Canada, India, and Pakistan and are proud to be a Microsoft Gold Partner. We are committed to providing technology solutions that help organizations thrive in a fast-changing digital landscape. Our vision is to become a leader in...