Customer Success Specialist

23 hours ago

Lahore, Punjab, Pakistan Cyngro Full time $104,000 - $130,878 per year

Company Description

At
Cyngro
, we specialize in digital marketing, SEO, web development, Odoo solutions, marketing automation, and conversion optimization, helping businesses achieve remarkable growth. Leveraging AI-driven strategies and cutting-edge technology, we drive digital transformation, enhance operational efficiency, and elevate brand success. With over six years of experience, we are committed to delivering customized solutions that improve business performance and produce measurable results. Our expert team is dedicated to increasing online visibility, streamlining operations, and crafting strategies for success.

Role Description

This is a full-time on-site role for a Customer Success Specialist, located in Lahore. The Customer Success Specialist will be responsible for ensuring customer satisfaction and providing excellent customer support. Daily tasks include addressing customer queries, resolving issues, and fostering strong customer relationships. The role also involves analyzing customer feedback to improve service quality.

Qualifications

  • Customer Satisfaction and Customer Service skills
  • Analytical Skills for evaluating customer feedback and improving service quality
  • Customer Support and Communication skills
  • Excellent interpersonal skills and ability to foster strong customer relationships
  • Ability to work on-site in Lahore
  • Experience in a customer-facing role is a plus
  • Bachelor's degree in Business, Communications, or a related field

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