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CSR (Chat, Email & Calls)

2 weeks ago

Lahore, Punjab, Pakistan Osynix Group Full time 500,000 - 600,000 per year

Blue Box Packaging is expanding its customer support team to deliver exceptional service across the USA, UK, Australia & UAE. We're seeking a proactive CSR to handle Chat Support, Email communication, and inbound calls for custom packaging order

What You'll Do:

Handle client inquiries via chat, email & calls – from quotes to order tracking

Provide accurate information on packaging options, turnaround & shipping timelines

Coordinate with design & production teams to resolve artwork queries

Educate customers about eco-friendly packaging & sustainability initiatives

What we are looking for:

  • 1–3 years of customer support experience (preferably in packaging/printing)
  • Strong communication skills (written & verbal)
  • Familiarity with order processing, CRM tools & live chat platforms
  • Organized, responsive & detail-oriented multitasker

Location: Muslim Town, Lahore

Salary: PKR 50, ,000 Per Month

Apply now and become part of a fast-growing global team

Job Type: Full-time

Pay: Rs50, Rs60,000.00 per month

Work Location: In person