Customer Support Intern

4 days ago

Pakistan ACE Education Bahrain Full time 150,000 - 300,000 per year

Position: Customer Support Intern

Location: ACE Education, Malaysia Employment

Type: Full-Time Remote

Hiring Location: Pakistan

About Us:

ACE Education is seeking a dedicated Customer Support Officer to provide exceptional support to our students, parents, and educators. The ideal candidate will be passionate about education and committed to delivering outstanding service.

Key Responsibilities:

Customer Interaction:

1. Serve as the primary point of contact for customers, addressing inquiries via phone, email, and in-person interactions.

2. Understand and assess customer needs to provide appropriate information and assistance.

3. Anticipate customer needs and provide proactive solutions.

Service Coordination:

1. Guide clients through the enrolment process and provide support with educational programs, schedules, and other services offered by ACE Education.

2. Collaborate with internal teams to resolve customer concerns and ensure seamless service delivery.

3. Monitor customer satisfaction and identify areas for improvement.

Feedback and Reporting:

1. Collect feedback from clients to improve services and customer satisfaction.

2. Maintain accurate records of customer interactions and prepare regular reports for management.

Administrative Support:

1. Assist in managing customer databases and updating information as needed.

2. Support event coordination, including workshops and open days.

Qualifications and Skills:

Education:

1. Diploma or Bachelor's degree in Customer Service, Business Administration, or a related field.

Experience:

1. Prior experience in a customer service or support role is preferred.

Skills:

1. Strong interpersonal and communication skills (verbal and written).

2. Proficient in using customer service software, CRM tools, and Microsoft Office Suite.

3. Ability to manage multiple tasks and work in a fast-paced environment.

4. The ability to prioritise tasks and manage time effectively.

5. High level of professionalism, with a positive and proactive approach.

Personality Traits:

1. Customer-oriented, proactive, and problem-solving mindset.

2. Patience, adaptability, and attention to detail.

What We Offer:

Opportunities for career development and training.

A friendly and collaborative work environment.

The chance to make a positive impact in the education sector.

Join ACE Education and be a part of our mission to empower learning and inspire success Application Instructions: Interested candidates are encouraged to submit their updated resume and a brief cover letter highlighting relevant experience to with the subject line Application for Customer Support Intern Position.

Job Type: Full-time

Pay: Rs25,000.00 per month

Education:

  • Bachelor's (Preferred)

Experience:

  • customer service: 1 year (Required)

Language:

  • English (Required)

Work Location: Remote

  • Accounts & Invoicing Intern – International Operations

    4 days ago

    Pakistan Advance Global IT support Full time 280,000 - 420,000 per year

    Job Type: Internship → Full-Time (Upon Successful Completion)Work Model: RemoteTimings: 11:30 AM – 9:00 PM (Monday to Friday)Weekends: Saturday & Sunday OffStipend During Internship (First 3 Months): PKR 20,000Post-Training Salary: PKR 35,000 + Paid BenefitsAbout the RoleAdvance Global IT Support is an international organization providing services across...

  • Customer Support Representative

    6 days ago

    Pakistan Finova Labs Full time 1,200,000 - 3,600,000 per year

    We are looking for a professional and customer-focused International Customer Support Representative to join our remote support team. In this role, you will be responsible for handling inbound customer calls, assisting our global customers with their inquiries, concerns, and support needs.Key Responsibilities:Answer inbound customer calls promptly and...

  • Customer Support Representive

    2 weeks ago

    Pakistan Hirely Consultants Full time 360,000 - 720,000 per year

    Job Title: Customer Service Representative (Remote – UK Hours)Job Type: Full-Time | RemoteWorking Hours: 11:00 AM – 7:00 PM (UK Time)About the RoleWe are seeking a Customer Service Representative (CSR) to join our team. The role involves calling potential customers to determine their eligibility and interest in receiving free boiler and home improvement...

  • Customer Support Representative

    1 week ago

    Pakistan Chat Global Full time 30,000 - 32,000 per year

    Location: Remote (Pakistan)Schedule: Monday to Saturday | 10:00 PM – 7:00 AM PKT(From November onward: 11:00 PM – 8:00 AM PKT due to daylight savings)Salary: PKR 30,000 base + PKR 3,000 dependability bonus + commission per appointment show-upTraining: 10 days (paid, starts your salary period)Joining: ImmediateJob Description:We are hiring a Customer...

  • Application Support Engineer

    2 weeks ago

    Pakistan Abyan Capital Full time 600,000 - 1,200,000 per year

    The position acts as a critical bridge between the customer support team and the core engineering teams, ensuring technical issues are resolved efficiently and root causes are identified.Key Responsibilities Troubleshooting: You'll debug and resolve complex technical issues reported by customers and internal teams. This includes analyzing application...

  • Logistics & Operations Support

    8 hours ago

    Pakistan Commercial IT Recycling LTD Full time 300,000 - 600,000 per year

    We are a UK-based same-day courier/logistics company, working with a wide network of trusted transport partners and serving a range of clients across the country. We are now looking for a dedicated and organised individual to support our day-to-day operations from Pakistan.It is a remote support role, assisting our UK-based operations and admin team with...

  • Account support Analyst

    2 weeks ago

    Pakistan - Remote Motive Full time 1,200,000 - 3,600,000 per year

    As an Account Support Specialist, Order Management (OM), you will be a critical part of our Finance organization, serving as the primary point of contact for Order Management for our Enterprise and Strategic Account Managers. This role is a key liaison between the sales team and various internal departments, ensuring a smooth and efficient quote-to-cash...

  • Business Development Intern

    2 days ago

    Pakistan Intelligenes Full time 400,000 - 550,000 per year

    About the RoleWe are seeking a proactive a BD Intern to work with our Lead Generation team and support our in driving growth for our SaaS/AI & Microsoft Power Platform Products & Services. The intern will help identify, engage, and qualify potential customers while learning modern lead generation strategies. This role is ideal for students or fresh graduates...

  • Customer Service Data Analyst

    1 week ago

    Pakistan GT Ecom BV Full time 822,400 per year

    We're on the lookout for a Customer Service Data Analyst to join our expanding team and drive our company's growthThe ChallengeAs our company continues to grow, we are in need of a Customer Service Data Analyst to analyze customer service performance metrics, identify trends, and provide actionable recommendations to enhance efficiency and customer...

  • Customer Success Specialist

    8 hours ago

    Pakistan iClosed Full time 800,000 - 1,200,000 per year

    Join the #1 Customer Care Team Are you passionate abouthelping customers succeed and delivering exceptional experiences? Do you thrive on solving problems, guiding users, and ensuring they get maximum value from a product?If so, we want YOU on our teamAs a Customer Support and Success Specialist, you'll play a crucial role in empowering our customers,...