Customer Care Representative

1 week ago

New Karachi, Pakistan Raza Textile Full time 420,000 per year

Customer Care Representative – Ryze

Location: New Karachi industrial area.

Job Type: Full-time

Salary: PKR 35,000

About Us:

Ryze is a premium clothing brand dedicated to creating high-quality, minimalist western wear for men and women. With a strong focus on comfort, clean design, and exceptional customer experience, we are looking for a Customer Care Representative to join our growing team.

Role Overview:

As a Customer Care Representative at Ryze, you will be the first point of contact for our customers. Your role will be to manage queries, resolve concerns, and ensure a smooth shopping experience from order to delivery.

Key Responsibilities:

  • Handle customer inquiries via phone, WhatsApp, email, and social media.
  • Process orders and coordinate with the warehouse team for dispatches.
  • Manage exchanges, returns, and refunds in line with company policies.
  • Keep accurate records of customer interactions and order details.
  • Ensure customers feel valued and supported at every touchpoint.
  • Provide feedback to management on recurring issues or customer insights.

Requirements:

  • Excellent verbal and written communication skills (Urdu & English).
  • Strong problem-solving and conflict-resolution skills.
  • Basic knowledge of e-commerce platforms (Shopify experience is a plus).
  • Ability to multitask, stay organised, and work under pressure.
  • Prior experience in customer service (mandatory).

What We Offer:

  • Competitive salary (PKR 35,000).
  • A supportive and collaborative work environment.
  • Opportunity to grow with a fast-evolving premium fashion brand.

How to Apply:

If you're passionate about providing excellent customer service and want to grow with a premium fashion brand, send your CV to with the subject line: Customer Care Representative – Ryze.

Job Type: Full-time

Pay: Rs35,000.00 per month

Work Location: In person

  • Customer Care Representative

    4 days ago

    Karachi, Sindh, Pakistan Premio Travel and Tours Full time 300,000 - 540,000 per year

    Job Description:We are looking for a friendly, patient, and customer-focused Customer Care Representative to join our team. In this role, you will handle customer inquiries, resolve issues, and ensure customer satisfaction across various communication channels (phone, email, chat).Key Responsibilities:Respond to customer inquiries in a timely and...

  • Customer Care Representative

    2 weeks ago

    Karachi Shahra-E-Faisal, Pakistan Eplanet Global Full time 360,000 per year

    Eplanet Global's subsidiary Khaity is on the lookout for a Customer Care Representative to join our growing team at LO. We're seeking a smart, confident, and compassionate individual (preferably female) who can bring exceptional communication skills and a problem-solving mindset to the role.Timings: 10:00 AM – 7:00 PMDays: Monday to FridayLocation:...

  • Customer Care Representative

    2 weeks ago

    Karachi Gulistan-E-Jouhar (Kp-), Pakistan ARPAZ Technology Services Full time 600,000 - 780,000 per year

    We are looking for a vital and professionally sound customer Care Representative ( female) for our international Client ( Pricely US based), its like a front Desk Officer for the health sector based in USA.What are we looking for:The Collaborative mindset with sound professionalism.Customer Service Focus.The Ability to communicate technical information in a...

  • Customer Care Representatives

    5 days ago

    Karachi Alhydri Gpo, Pakistan Fahad Tutors Academy Full time 220,000 - 250,000 per year

    Job Title: Customer Service RepresentativeWe are actively seeking a Customer Support Representative to join our team at our North Nazimabad office. The ideal candidate must possess excellent communication skills, with a preference for proficiency in spoken English. Candidates with command over Excel and prior call center experience will be given...

  • Sales And Marketing Representative

    1 week ago

    Karachi, Sindh, Pakistan Quality Care Digitizing Full time 400,000 - 1,200,000 per year

    Company DescriptionQuality Care Digitizing provides custom embroidery digitizing services for badges, uniforms, and apparel for over a decade. We recognize the unique aspects of every design or graphic. Our commitment to quality and precision has made us a trusted partner for a diverse range of clients.Role DescriptionThis is a full-time on-site role for a...

  • Customer Support Representative

    2 weeks ago

    Karachi Clifton, Pakistan Logon Broadband Pvt Ltd Full time 390,000 - 420,000 per year

    Customer Support Representative (CSR) ISP IndustryLocation: KarachiCompany: Logon BroadbandJob Summary:As a Customer Support Representative, you will be the first point of contact for our customers. You will handle inquiries, resolve issues, and provide excellent customer support to ensure our customers have the best possible experience with our services....

  • Customer Service Representative

    2 weeks ago

    Karachi, Sindh, Pakistan Cognizance Solutions Pvt Ltd. Full time 300,000 - 600,000 per year

    We are looking for a vital and professionally sound customer Care Representative for our international Client (US based), its like a front Desk Officer for the health sector based in USA.What are we looking for:The Collaborative mindset with sound professionalism.Customer Service Focus.The Ability to communicate technical information in a simple...

  • Customer Support Representative

    2 weeks ago

    Karachi Nazimabad, Pakistan HEX Academy Pakistan Full time 300,000 - 360,000 per year

    We are seeking a friendly, proactive, and solution-oriented Customer Support Representative to join our team. In this role, you will serve as the first point of contact for students, parents, and tutors—ensuring all inquiries are handled efficiently and with a high standard of care. Your focus will be on delivering exceptional service and maintaining a...

  • Senior Partner Customer Care

    4 weeks ago

    Karachi, Sindh, Pakistan F. Hoffmann-La Roche AG Full time

    Senior Partner Customer Care ( Senior Field Service Engineer) - Karachi page is loaded## Senior Partner Customer Care ( Senior Field Service Engineer) - Karachilocations: Pakistantime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 3, 2025 (20 days left to apply)job requisition id: 202509-122144At Roche you can show up...

  • Sales Representative

    2 days ago

    New Mirpur, Azad Jammu and Kashmir, Pakistan Major Foods Ltd Full time 400,000 - 600,000 per year

    Company DescriptionMajor Foods Ltd, specializes in the food service sector with a passion for providing a range of quality products. Our expertise spans frozen products, fries, soft drinks, packaging, sauces, breading & herbs, fresh & frozen poultry, and cleaning items. We are committed to servicing the food industry with excellence.Role DescriptionThis is a...