Customer Care Representative

4 days ago

Karachi, Sindh, Pakistan Premio Travel and Tours Full time 300,000 - 540,000 per year

Job Description:

We are looking for a friendly, patient, and customer-focused Customer Care Representative to join our team. In this role, you will handle customer inquiries, resolve issues, and ensure customer satisfaction across various communication channels (phone, email, chat).

Key Responsibilities:

  • Respond to customer inquiries in a timely and professional manner
  • Resolve customer issues efficiently and with empathy
  • Maintain accurate records of customer interactions
  • Work closely with other departments to ensure smooth customer experiences

Requirements:

  • Excellent communication and problem-solving skills
  • A positive attitude and a genuine desire to help others
  • Ability to multitask and stay organized
  • Previous experience in customer service is a plus, but not required

Job Type: Full-time

Pay: Rs25, Rs45,000.00 per month

Work Location: In person

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