Customer Care Intern

5 days ago

Karachi, Sindh, Pakistan Fawwaha Fragrances Full time 100,000 - 150,000 per year

Position: Customer Care Intern

Location: Karachi (On-site)

Duration: 3 Months (with possibility of extension)

Type: Paid Internship

Department: Customer Experience / Support

About Us

At Fawwaha Fragrances, we believe in turning every customer conversation into a memorable experience. As our brand continues to grow, we're opening doors for young, passionate individuals who want to learn the art of customer communication and eCommerce operations from scratch.

This internship is perfect for someone who wants to build confidence, learn professionally, and become part of a fast-growing brand's support team.

Responsibilities (You'll Learn to Do These):

* Communicate with customers through WhatsApp, Instagram, and website chat.

* Assist in confirming and tracking orders daily.

* Learn how to handle returns, exchanges, and customer queries with empathy.

* Maintain basic order and customer records.

* Report customer feedback and common issues to the senior team.

* Support in after-sales communication to ensure customer satisfaction.

Requirements (No Experience Needed):

* Fresh graduate or student (any discipline welcome).

* Good communication skills in English & Urdu.

* Eagerness to learn and grow in a customer-facing role.

* Basic computer knowledge (typing, using WhatsApp Web, Excel/Sheets).

* Positive attitude, patience, and willingness to work in a team.

What You'll Learn:

* How customer care works in a real eCommerce brand.

* How to communicate professionally with customers.

* How to use tools like Shopify, CRM dashboards, and WhatsApp Business.

* Handling customer feedback and maintaining satisfaction.

* Building confidence in communication and multitasking.

Perks:

* Paid internship (with monthly stipend)

* Internship certificate upon completion

* Mentorship and step-by-step training from the senior team

* Opportunity for a full-time position after internship

* Friendly and supportive work culture

How to Apply:

Send your CV or short introduction to with the subject line:

"Customer Care Intern – [Your Name]"

  • Customer Care Representative

    3 days ago

    Karachi, Sindh, Pakistan Premio Travel and Tours Full time 300,000 - 540,000 per year

    Job Description:We are looking for a friendly, patient, and customer-focused Customer Care Representative to join our team. In this role, you will handle customer inquiries, resolve issues, and ensure customer satisfaction across various communication channels (phone, email, chat).Key Responsibilities:Respond to customer inquiries in a timely and...

  • Patient Care Advocate

    3 days ago

    Karachi, Sindh, Pakistan ZUE Full time 1,200,000 - 2,400,000 per year

    Position: Patient Care AdvocateLocation:Karachi (On-site)Shift:06:00 PM – 03:00 AM (PST)Employment Type:Full-timePosition OverviewThePatient Care Advocateacts as the primary liaison between patients, providers, and internal departments to ensure a seamless and compassionate care experience. This role demands precision, empathy, and a solid understanding of...

  • Specialist-Paediatrics Critical Care

    2 weeks ago

    Karachi, Sindh, Pakistan Aga Khan University Full time 600,000 - 1,200,000 per year

    Specialist- Paediatrics Critical CareEntity: Aga Khan UniversityLocation: KarachiIntroduction to the Aga Khan University:The Aga Khan University Hospital is a not-for-profit healthcare institute that offers all medical services to their patients under one roof. In addition to the tertiary care hospital in Karachi, AKUH has a network of 4 secondary care...

  • Customer Support Specialist

    2 weeks ago

    Karachi, Sindh, Pakistan ibex Full time 400,000 - 600,000 per year

    About the Companyibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist our U.S. based client's customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call.About the RoleWe are looking for people who have experience in...

  • Pharmacist Intern

    2 weeks ago

    Karachi, Sindh, Pakistan Frontier Institute of Ophthalmology Hospital (FIO Hospital) Full time 1,200,000 - 3,600,000 per year

    Company DescriptionEstablished in 2022 in the vibrant city of Peshawar, Pakistan, Frontier Institute of Ophthalmology (FIO) Hospital aims to elevate the standard of eye care in the region. Integrating cutting-edge technology with compassionate patient-centered service, FIO Hospital was founded by Prof. Dr. Mushtaq Ahmad. Our state-of-the-art facility,...

  • Data Analytics Associate

    2 weeks ago

    Karachi, Sindh, Pakistan Mac Care Full time 900,000 - 1,200,000 per year

    Key Responsibilities:Analyze structured and unstructured healthcare data to identify trends, patterns, and actionable insights.Develop dashboards, reports, and KPIs using Power BI, Excel, and SQL-based tools.Collaborate with teams across operations, clinical research, care management, and finance to deliver data-driven support.Monitor performance metrics...

  • Customer Care Specialists

    1 week ago

    Karachi, Sindh, Pakistan ACE Marketing (Pvt) Ltd. Full time 420,000 - 480,000 per year

    Join Our Team as a Call Center Agent – No Sales, Just SupportWe're hiring friendly and dedicated Call Center Agents to provide top-quality customer support. No sales, no targets — just helping clients and making a difference.What We Offer:Support-Only Role: No sales or pressure — just service.Great Pay & Growth: Competitive salary with promotion...

  • Customer Support Officer-Male

    1 week ago

    Karachi, Sindh, Pakistan jcl Full time 400,000 - 600,000 per year

    Job Title: Customer Care OfficerLocation: Naya Nazimabad, Manghopir, KarachiExperience Required: Minimum 2 YearsQualification: Bachelor's / Graduation DegreeEmployment Type: Full-timeJob Description:We are looking for a dedicated and customer-oriented Customer Care Officer to join our team. The ideal candidate will play a key role in building positive...

  • Meta marketing intern

    7 days ago

    Karachi, Sindh, Pakistan Brown Basket Full time 400,000 - 1,200,000 per year

    Company DescriptionAt Brown Basket, we believe that healthy food starts with healthy farming. We are a Pakistan-based brand dedicated to producing and delivering 100% organic, farm-fresh desi eggs, sourced directly from our own poultry farms. By controlling every step of the process — from raising our hens naturally to ensuring careful packaging and...

  • Client Service

    5 days ago

    Karachi, Sindh, Pakistan Bubbles car care Full time 720,000 per year

    Bubbles Car Care is a professional car detailing company driven by excellence and customer experience. We are looking for a proactive individual who can manage customer queries, appointments, and follow-ups while ensuring smooth coordination with our operations team.Key Responsibilities:Respond to customer queries on Instagram, Facebook, and...