Agentic Experience Analyst
19 hours ago
About
is a global innovator in
Agentic AI
—developing intelligent systems that think, learn, and adapt with human-centered integrity. Through our
reasoning models and our next-generation platforms, we design AI that's not just powerful, but perceptibly
humane, comprehensible, and pedagogically sound
.
Role Description
As an
Agentic Experience Analyst
, you'll act as the
internal voice of the user
—evaluating the experiential, emotional, and cognitive dimensions of 's product suite.
You won't just look for bugs; you'll study
how users think, feel, and trust
when interacting with our intelligent systems.
You'll collaborate closely with the VP of Program Management (Pakistan), transforming your observations into actionable design and behavioral insights that refine the way our AI interacts with people.
Key Responsibilities
- Conduct user-journey simulations across all product editions (University, K–12, Vocational, Corporate, and Home Learning).
- Evaluate usability, behavioral logic, and cognitive load within adaptive AI workflows.
- Observe and document AI behavior and agentic reasoning outputs, assessing user trust and interpretability.
- Prepare analytic insight briefs and weekly reports highlighting experience patterns and recommendations.
- Assess cross-edition design consistency to ensure alignment in tone, accessibility, and interface clarity.
- Review system language, instructional content, and feedback prompts for empathy and inclusivity.
Qualifications
- Bachelor's degree in Psychology, Education, Business, or related analytical field.
- Experience in user research, instructional design, or digital UX evaluation preferred.
- Familiarity with SaaS platforms and user-centered design concepts (no coding required).
- Excellent English communication skills especially for clear, structured reporting.
Work Timings:
6 PM - 2 AM (Mon - Fri)
Location:
Islamabad, Pakistan (On-site)
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