IT & Operations Officer

3 days ago

Karachi, Sindh, Pakistan Squarera Full time $40,000 - $60,000 per year

We are looking for IT & Operations Officer who will be responsible for ensuring the smooth functioning of the organization's technological infrastructure and day-to-day office operations. This role combines technical expertise with practical administrative oversight to maintain reliable IT systems, a safe and efficient workplace, and effective operational support for all departments.

Key Responsibilities

1. IT Responsibilities

· Maintain, configure, and troubleshoot office IT infrastructure, including computers, printers, scanners, and networking equipment.

· Install, update, and manage software applications used by the organization.

· Provide technical support to staff for hardware, software, and network-related issues.

· Manage company email accounts, cloud storage, and user access permissions.

· Monitor and maintain data backup systems and ensure cybersecurity measures are in place.

· Liaise with IT vendors for procurement, repairs, and upgrades of IT equipment.

· Maintain an up-to-date IT asset inventory with proper tagging and tracking of devices.

· Maintain records of hardware allocated to employees and keep updated sheets of all IT-related credentials, other system credentials, and access lists.

· Set up and support video conferencing tools, projectors, and other meeting-related IT needs.

· Perform regular system checks to ensure optimal performance of IT infrastructure.

2. Operations Responsibilities

  • Oversee repair and maintenance work for office facilities and equipment as required.
  • Ensure availability and proper management of office utilities (electricity, water, internet, etc.).
  • Manage procurement and stock of office supplies, stationery, and consumables.
  • Maintain cleanliness, hygiene, and a safe working environment in the office.
  • Monitor and implement workplace health & safety standards.
  • Supervise office support staff (e.g., peon/office boy) and ensure their tasks are carried out effectively.
  • Coordinate with service providers for cleaning, pest control, and facility maintenance.

Other Role Requirements

  • Occasional Travel: Required for purchasing office equipment, IT-related supplies, bank transactions, vendor coordination, and other official tasks.
  • After-Hours Availability: May be required to work beyond standard office hours or on weekends for urgent IT issues or operational needs.

Qualifications & Requirements

  • Bachelor's degree in information technology, Computer Science, Business Administration, or a related field; OR Diploma/Certificates in IT.
  • Minimum 1–2 years of experience in IT support and/or office administration.
  • Strong knowledge of computer hardware, networking, and troubleshooting techniques.
  • Familiarity with software installation, updates, and user management.
  • Excellent problem-solving, multitasking, and organizational skills.
  • Ability to work independently and manage multiple priorities effectively.
  • Good communication skills and a proactive, service-oriented approach.
  • Candidates who can join on an urgent basis will be given preference.

Working Conditions

  • Office-based role with occasional off-site visits for procurement, maintenance, or vendor coordination.
  • Flexibility to work extended hours or weekends as required by operational or IT-related emergencies.

Job Type: Full-time

Work Location: In person

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