Information Management Assistant

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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world's largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

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WHY JOIN WFP? 

• WFP is a 2020 Nobel Peace Prize Laureate.

• WFP offers a highly inclusive, diverse, and multicultural working environment.

• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

Background & Purpose of the assignment:

As the designated lead agency of the Logistics Cluster by the Inter-Agency Standing Committee (IASC), the World Food Programme (WFP) plays a pivotal role in facilitating humanitarian logistics coordination and information management globally. In Pakistan, WFP leads the Logistics Working Group (LWG), a coordination platform that supports humanitarian actors in addressing common logistics challenges and enhancing operational efficiency. The Pakistan LWG, while not an activated cluster, serves as a critical mechanism for harmonising logistics efforts, promoting information exchange, and ensuring that partners have access to timely, reliable, and actionable logistics information.

In addition to this, since 2015, WFP Pakistan has provided cost-recovery logistics services (On Demand Services - ODS) to UN agencies, International NGOs, and provincial government departments. Leveraging its existing infrastructure in major cities (Karachi, Peshawar, Quetta, Lahore, Muzaffarabad, Islamabad), WFP enables partners to focus on core activities while benefiting from cost savings, efficiency, and reliable humanitarian-aligned services.

The Information Managemet Assistant will contribute to the Logistics Working Group efforts by producing and disseminating key IM products, supporting coordination activities, and enabling evidence-based decision-making across the humanitarian logistics community; and will also support the IM activities of the ODS team.

Accountabilities / Responsibilities:

• The IMA will support the collection, analysis and disseminationg of logistics information, in close coordination with logistics and information personnel of other UN organisations and NGOs involved in the humanitarian response, and national authorities.
• Produce logistics sector products/reports as required within the operation. Key products include:  situation updates, bulletins, snapshots, briefings, situation updates.
• Liaise with humanitarian partners, and national counterparts to gather information for the production of daily sitreps and weekly bulletins, ensuring that challenges and concerns relating to the logistics operation are represented.
• Gather information on the overall logistics situation in crisis areas, including data on logistics procedures and bottlenecks from the various logistics partners and national authorities.
• Support drafting donor proposals and reports, collating key operational information and provide support as required, including, Flash Appeal, IRA, CERF, ECHO,  and others.
• Prepare operational overview, briefings, presentations and snapshots on the logistics operations for donors, Humanitarian Country Team, Office of the Humanitarian Coordinator and other stakeholders.
• Support coordination activities of the Logistics Working Group by mantaining contact and mailing lists, supporting the organization of coordination meeting and taking meeting minutes.
• Support the operational delivery of ODS services, ensuring timely and quality service provision to WFP clients and partners.
• Organise and maintain accurate records of ODS-related documentation and data.
• Assist in the preparation of invoices and official correspondence, under the guidance of the supervisor.
• Coordinate regularly with the Country Office ODS Unit to align on client requirements and operational updates.
• Monitor and manage ODS data, including tracking agreement renewals and outstanding payments.
• Maintain up-to-date records of Service Level Agreements (SLAs), Pro Forma Invoices (PFIs), and issued invoices.
• Keep an updated database of ODS partners, disaggregated by location.
• Monitor the Service Marketplace (SMP) platform and flag pending actions requiring follow-up.
• Identify inconsistencies or discrepancies in data and report them for corrective action.
• Maintain internal information sharing mechanisms, documentation formats, assessment formats, central file store, according to WFP guidelines and standardisation.
• Recognise and assess the sensitivity of information obtained; Respect the confidential nature of sources of information where relevant.
• Ensure all publications are in line with WFP standards and templates.

Experience:

Education: University degree in economics, social sciences, international relations, or related field; or the equivalent combination of education and experience

Experience: 3 years of professional experience in an international context including: responsibility in information management, communications and/or reporting roles; experience with reporting/tracking systems; working in an emergency response. Previous experience in emergencies is important.

Knowledge & Skills: Excellent written and verbal communications skills; high attention to detail and proofreading ability; good research and analytical skills; ability to meet deadlines and work under pressure as part of a team; good communication skills; ability to work independently while asking questions and seeking support in a fast-paced work environment. Proficiency in the Microsoft Office package and ability to mandate and interpret data.

Language: Fluency in English and Urdu is required.

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REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: 

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).

• Once your profile is completed, please apply, and submit your application.

• Please make sure you upload your professional CV in the English language

• Kindly note the only documents you will need to submit at this time are your CV and Cover Letter

• Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time

• Please contact us at in case you face any challenges with submitting your application

• Only shortlisted candidates will be notified

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.