Senior Information Technology Business Analyst

2 days ago

Islamabad, Islamabad, Pakistan Zigron Training & Consultancy Services (ZTC Services) Full time $90,000 - $120,000 per year

Job Description:

ZTC Services is seeking a
Business Development Manager with proven Upwork experience
to help scale our international client base and revenue. The ideal candidate should be well-versed in Upwork bidding strategies, client communication, proposal writing, and account management.

You'll be responsible for identifying project opportunities, crafting tailored proposals, converting leads, and maintaining strong relationships with clients on Upwork and potentially other freelance platforms.

Key Responsibilities:

  • Actively bid on relevant Upwork projects to acquire new clients
  • Write custom, high-converting proposals aligned with client needs
  • Maintain and grow the company's Upwork profile and reputation
  • Build a pipeline of recurring international clients (mainly USA, UK, Canada)
  • Collaborate with internal teams to match project needs with capabilities
  • Monitor competition, trends, and platform changes
  • Meet or exceed monthly revenue and conversion targets

Requirements:

  • 4 years of proven experience
    managing Upwork or other freelancing platforms
  • Excellent written communication and proposal writing skills
  • Strong understanding of IT services, SaaS, design, or development projects

Ability to meet deadlines and sales goals unaWe are seeking a highly skilled and experienced
Senior Business Analyst (IT)
to join our team. The ideal candidate will play a key role in bridging the gap between business needs and technology solutions. You will be responsible for gathering requirements, analyzing processes, and ensuring the successful delivery of IT projects.

Key Responsibilities:

  • Work closely with stakeholders to understand business needs and translate them into technical requirements.
  • Conduct detailed analysis of business processes, systems, and workflows.
  • Develop and document business requirements, use cases, and functional specifications.
  • Collaborate with development teams to ensure solutions meet business objectives.
  • Perform gap analysis, risk assessment, and propose process improvements.
  • Support project planning, testing, and implementation phases.
  • Provide insights and recommendations to enhance business efficiency and technology adoption.

Requirements:

  • Bachelor's degree in Business Administration, Information Technology, or a related field.
  • 5+ years of experience
    as a Business Analyst in IT projects.
  • Strong understanding of software development lifecycle (SDLC), Agile, and Waterfall methodologies.
  • Excellent analytical, problem-solving, and communication skills.
  • Proficiency in tools like JIRA, Confluence, MS Visio, or similar.
  • Ability to work independently and manage multiple priorities effectively.
  • der minimal supervision
  • Familiarity with tools like Trello, HubSpot, Slack, etc., is a plus
  • Bachelor's degree in Business, IT, Marketing, or related field

Compensation:

  • Competitive salary + incentive/commission structure (based on performance)

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