E-Pharmacy Consultant

2 weeks ago

Karachi, Sindh, Pakistan Daraz Full time 1,200,000 - 3,600,000 per year

About Daraz

Founded in 2015, Daraz is South Asia's leading e-commerce platform in Pakistan, Bangladesh, Sri Lanka, Nepal and Myanmar. It empowers more than 100,000 active sellers with world-class marketplace technology to reach the fast-growing consumer class in a region of 500 million people. Through Daraz Express and Daraz Pay, it operates the most efficient and digitalized logistics and payments infrastructure in its markets. Daraz' vision is to be a champion of South Asia serving 100 million customers and businesses by 2030.

For more information, please visit

Job Summary:

We are seeking an experienced Pharmacy Consultant to guide and support the launch of our e-pharmacy platform. The ideal candidate will bring in-depth pharmaceutical expertise, compliance knowledge, and industry best practices to help us build a compliant, efficient, and customer-centric online pharmacy business.

Key Responsibilities:

  • Regulatory Compliance:

Ensure the e-pharmacy complies with all applicable laws, regulations, and standards governing pharmaceutical sales and distribution (e.g., FDA, DEA, local pharmacy laws).

  • Licensing & Documentation:

Assist in obtaining all necessary licenses and permits required for operating an online pharmacy.

  • Medication Management:

Advise on proper storage, handling, and dispensing protocols for medications sold online to maintain safety and efficacy.

  • Formulary Development:

Help develop and manage the e-pharmacy product catalog, including prescription drugs, OTC medicines, and health products.

  • Workflow Design:

Design and review pharmacy operations workflows including prescription verification, order fulfillment, and delivery processes.

  • Technology & Systems:

Collaborate with the IT team to ensure the e-pharmacy platform supports safe prescription validation, patient data security, and seamless pharmacist-patient interaction.

  • Training & SOPs:

Develop and implement standard operating procedures (SOPs) and provide training for pharmacy staff on best practices and regulatory requirements.

  • Quality Assurance:

Monitor quality assurance processes to maintain high standards of pharmaceutical care and customer service.

Customer Support:

Provide expert input for customer queries related to medications and prescriptions.

  • Market Insight:

Keep abreast of industry trends, competitor analysis, and emerging technologies in the e-pharmacy space.

Qualifications:

  • Minimum of 5 years of experience in establishing a well-operating retail pharmacy/e-pharmacy or has worked in a pharmaceutical consultant capacity.
  • Experience with e-pharmacy or digital healthcare platforms preferred.
  • Strong knowledge of pharmaceutical laws and regulations.
  • Understanding of logistics and supply chain management in pharmacy.
  • Familiarity with pharmacy management software and e-prescription systems.
  • Knowledge of patient data privacy regulations (HIPAA, GDPR, etc.).
  • Experience in training and process documentation.
  • Analytical mindset and problem-solving skills.

What we offer:

  • International working environment in a start-up setting, and a unique opportunity to learn from the best in e-commerce (Alibaba Group).
  • A platform to learn from Alibaba's world-leading ecosystem.
  • Rigorous training and exposure in team management, leadership, business analytics, and operations.
  • An opportunity to train the next generation of business leaders in the e-commerce industry Competitive salary and incentive package.

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