Client Service Specialist

2 weeks ago

Islamabad, Islamabad, Pakistan Prima Systems Full time 100,000 - 125,000 per year

Digital Prima Systems, located in Bahria Town, Rawalpindi is currently seeking a dedicated Client Service professional to join our team. This role involves providing essential assistance to our valued US clients, offering a competitive salary.

Job Responsibilities:

  • Serve as the primary point of contact for our US clients, offering exceptional support and guidance.
  • Respond promptly to client inquiries and concerns via email, phone, and other communication channels.
  • Collaborate with the team to ensure accurate and timely resolution of client issues.
  • Maintain client records and documentation with confidentiality and accuracy.
  • Provide insights and recommendations to improve client satisfaction and operational efficiency.

Requirements:

  • Proven experience in Customer support, customer service, or a related field.
  • Excellent English communication skills, both written and verbal, with a strong customer focus.
  • Ability to work effectively in a fast-paced environment and handle multiple tasks concurrently.
  • Strong organizational skills and attention to detail.

Job Type: Full-time

Pay: Rs100, Rs125,000.00 per month

Experience:

  • US based call center: 1 year (Preferred)

Language:

  • English (Preferred)

Work Location: In person

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