Technical Support Manager

2 weeks ago


Karachi, Sindh, Pakistan Eurosoft Tech Pvt Ltd Full time 1,200,000 - 2,400,000 per year

Eurosoft is looking for the Manager Technical Support and it's an onsite position.

Key Responsibilities:

  • Provide technical guidance, coaching, and mentorship to support the team to enhance their skills and productivity.
  • Identify technical risks and propose solutions to mitigate them.
  • Troubleshoot, resolve, and escalate technical issues as necessary and also guide the team
  • Oversee system installations, upgrades, and configurations.
  • Conduct training sessions for team members.
  • Lead and manage the day-to-day operations of the Technical Support team, ensuring timely and high-quality support for customers.
  • Drive continuous improvement initiatives to optimize workflows, enhance customer satisfaction, and reduce repeat issues.
  • Prepare reports on team performance, customer feedback, and operational KPIs for senior management review.
  • Conduct interviews and participate in the hiring process to recruit qualified candidates for technical support roles.

Required Skills:

  • Minimum of 5-7 years of experience in a relevant role, preferably in technology management, systems implementation, or related fields.
  • Excellent English communication skills and a strong customer service orientation.
  • Proven ability to manage multiple priorities in a fast-paced environment
  • Bachelor's or Master's degree in Computer Science, Engineering, or related field.

Job Type: Full-time

Pay: Rs Rs200.00 per month

Application Question(s):

  • What is your current salary?
  • What will be your expected salary?
  • Are you willing to negogiate?
  • Can you work in the rotational shifts (weekly wise)?

Work Location: In person



  • Karachi, Sindh, Pakistan Cab Treasure Full time

    As a Technical Support Manager at Cab Treasure, you will be responsible for overseeing and managing a team of technical support personnel, ensuring the effective delivery of technical support services to both local and international clients. You will play a pivotal role in team management, service delivery, customer relationship management, and process...

  • Technical Support

    1 week ago


    Karachi, Sindh, Pakistan AHOY Full time 300,000 - 600,000 per year

    Company ProfileAHOY is a dynamic venture studio based in the vibrant city of Dubai. Our passion lies in harnessing cutting-edge technology to drive innovation and empower businesses across diverse industries. With a focus on excellence and a commitment to delivering exceptional solutions, we serve as a trusted partner for companies aiming to thrive in...


  • Karachi, Sindh, Pakistan Inbox Business Technologies Full time 1,200,000 - 2,400,000 per year

    Inbox Business Technologies is a leading IT and services company and we're looking for a Technical Support Officer to join our team. The successful candidate will be responsible for providing technical support and assistance to our clients. This is a unique opportunity to join a dynamic and growing team and to learn new skills in the IT...


  • Karachi, Sindh, Pakistan Hospital Supply Corporation (HSC) Full time

    Hospital Supply Corporation is looking for a skilled and proactive "Technical Support Specialist"to join our IT team based at Karachi, Head Office. This role is responsible for ensuring smooth day-to-day IT operations, providing technical assistance across departments, and supporting healthcare-related systems and equipment.Job Description:· Provide...


  • Karachi, Sindh, Pakistan Cab Treasure Full time 400,000 - 600,000 per year

    Role DescriptionThis is a full-time on-site role for a Technical Support Engineer (Inbound - UK & USA), located in Karāchi. The Technical Support Engineer will be responsible for providing timely and efficient support to customers by resolving technical issues, troubleshooting software problems, and ensuring a high level of customer satisfaction. Key...


  • Karachi, Sindh, Pakistan Eocean Pvt Ltd Full time

    Position: Technical Support OfficerExperience: 0 -6 months Education: BSCS Location: Onsite, KarachiJob Description:Act as the primary liaison between customers and internal teams (Tech Operations, Project & Development) to ensure smoothcoordination and timely resolution of issues.Serve as the first point of contact for customer inquiries via email, phone,...


  • Karachi, Sindh, Pakistan Cronysoft Full time

    Company DescriptionCronysoft is an information technology development and consulting firm based in Karachi. With over 20 years of experience, we specialize in providing software solutions for the Retail/Wholesale Distribution industry. Our focus is on creating customized software solutions to simplify business processes and ease workloads for our...


  • Karachi, Sindh, Pakistan ibex. Pakistan Full time

    ibex. Pakistanis hiring : 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗦𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘀𝘁 𝗜𝗻𝘁𝗲𝗿𝗲𝘀𝘁𝗲𝗱? Send your CV to 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: Ibex Tower, Sharah e Faisal, Karachi 𝗧𝘆𝗽𝗲: Full-TimeAre you tech-savvy with a knack for solving complex technical problems?...


  • Karachi, Sindh, Pakistan Leadcrew Full time

    Eurosoft Tech is looking for the Technical Support Representative. Its an onsite position.REQUIREMENTS:Remote technical troubleshooting.Support tickets handling.Provide support to customers in the UK (mostly), US, Canada & Australia.Handle customer queries and provide the necessary guidance and help via call/emails and perform installations or help/train...


  • Karachi, Sindh, Pakistan Wavetec Full time

    * We're Hiring: Technical Support Executive - US Clients (Full-Time, Onsite)Are you someone who can bridge the gap between technical teams and business stakeholders? We are looking for a Application Consultant to join our growing team, working closely with US-based clients to deliver impactful digital solutions.Key Responsibilities• Act as a primary...